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10-13-2006 -
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Stack level 4 
Join Date: Oct 2006
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Device: 8300c
PIN: 2405266C
Posts: 552
Trust Level: 
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Blackberry Unlock and IT Policy Help
i posted this in another area of this forum but it seems fiting to put here as well
Unlocking the phone
Recently i purchased several blackberry models a 5810, 6710 and 7280 all which were AT&T devices and i am currently using the 7280. My service is currently with cingular and i thought i might give some of my expereinces with the and how i got around the issues named in the thread title. Also please reply on this thread your successes with these issues. Now most of this info i found in other sources but i thought it would nice to put it in one place. Now, All three phones were locked with subsidy codes and i was able to get the code for the 5810 from cingular since it was an older device but be warned the newer the device the harder it is to get help from cingular and you may have to request the unlock several times. For the others i went to a site called cellularlocksmith.com and purchased the software for 21.50. The owner of the site sent me a progam and a user name a password for the progam. His is the cheepest price and he accepts paypal. Inceidentally these unlock programs only work with a usb cable, not a serial cable or a serial cable with a usb to serial adapter attached. if you download the program, first uninstall your blackberry desktop software and restart and allow the computer to pick up the blackberry as a new device. Windows will install a default driver and allow the unlock program to connect to it and within seconds it will give you the unlock code guaranteed. it worked for me on both the 6710 and 7280. If you purched a 7280 or any blackberry from the internet and it has an IT policy on it please read below to remove it or unlocking it while leaving the policy intact.
IT Policies
Unlocking while leaving the IT Policy Intact
The 7280 i recieved from ebay had one on it which forced the unit to use a password to lock the device and it couldn't be disabled or the times changed for when it automatically locked the handheld. Alsoit came with the device locked and they didn't tell me what the password was. To solve this and unlock the phone basically wipe the handheld by entering the wrong password 10 times and it will diplay a count such as 1/10 etc etc and it will ask you several times to enter the word blackberry before it asks for the password. after entering the wrong password 10 times the handheld will wipe itself and ask for a new password. At this point do not do anything. Start the unlocking program from the link above and it will go into the phone and give you the unlock code. Write it down and then enter a password of your choice and then proceed to the options menu and select SIM Card from the list. Type on the handhelds key pad MEPD and a list of extra functions will appear. Next type on the hadhelds keypad MEP then press and hold the ALT key and press 2 key and the MEP key entry window will appear. enter the code will holding the ALT key to type in all number because it is a 16 digit NUMBER Sequence it is looking for and then press the enter key. If your phone has an IT Policy it may not give you a responce saying that the code was accpeted. The phone will restart itself and you will be in business.
Removing an IT Policy
Since my phone had one on it i wanted to remove it and here is how. now if you did the unlocking procedure and you removed the blackberry desktop software, please reinstall it and restart the computer before continuing. The first thing you need to do is download a file called POLICY.BIN , simply copy this text into address box of your browser to download it
voicecareaustralia.com.au/dumpster/blackberry/files/policy.bin
if the link is somehow broken let me know and i can e-mail it to you or you can check out the owners site which is at the bottem of this thread. Now when the download box appears it needs to be saved and left the (C:\Program Files\Research In Motion\BlackBerry) on your hard drive. Next you need to hit the start button and goto the run option in the start menu and type in REGEDIT and it the enter key. when the registry editor opens go to directory HKEY_Current_Users\Software\Research In Motion\BlackBerry\PolicyManager only click the plus sign by the required to get the the correct one. The next step is to Right-Click the Policy Manager Folder and select New/String Value. Name the value Path. Now, Double-Click the Path Subkey and set Value Data. When the box appears copy this text C:\Program Files\Research In Motion\BlackBerry\policy.bin and paste it in the required spot and save it and close the registry and sync your device and it will remove the IT Policy. As mentioned before all of this is a direct quote and can be found at
blackberry.ig3..net
giving props to it's owner it is a cool site but it was hard to find
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10-13-2006 -
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Stack Admin 
Join Date: Jul 2004
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Device: 8900
PIN: ask
Posts: 11,267
Trust Level: 
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Re: Blackberry Unlock and IT Policy Help
thanks
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11-06-2006 -
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Stack level 1 
Join Date: Nov 2006
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Device: 8703e
PIN: 32b0a613
Posts: 2
Trust Level: 
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Re: Blackberry Unlock and IT Policy Help
Does anyone know if while the security policy is cleared and a blank one is installed, and you install software, when the bb reconnects to the bes and the security policy is re-installed, does the software get erased?
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11-15-2006 -
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Stack level 3 
Join Date: Aug 2006
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Device: 8820/8320
PIN: 2079E897
Posts: 108
Trust Level: 
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Nice will have to yet it on a older BB that I have.
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11-16-2006 -
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Stack level 1 
Join Date: Oct 2006
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Device: 8100
Posts: 1
Trust Level: 
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I've been trying to find a way to erase my IT policy for a week! Thanks a ton for the info I'm going to give it a try now.
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11-17-2006 -
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Stack level 3 
Join Date: Dec 2005
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Device:
Posts: 151
Trust Level: 
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Originally Posted by gimpygoo
Does anyone know if while the security policy is cleared and a blank one is installed, and you install software, when the bb reconnects to the bes and the security policy is re-installed, does the software get erased?
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No, the IT Policy only stops you from installing software. It does nothing to software already installed.
Also keep in mind that the BES admins can tell what is installed on your device. If they audit the devices you could potentially catch some heat since its against policy.
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11-26-2006 -
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Stack level 1 
Join Date: Nov 2006
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Device: 8700c
Posts: 13
Trust Level: 
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Finally! Thank you. Worked just as I hoped on my 8700c.
First I backed and synched my good phone.
Then I tried it on an 8700c with a bad display in order to test it.
It worked great.
I then skipped the wipe on my good 8700c and just connected it.
Result after it connected to the BB Desktop manager:
BES IT Policy was gone, and all my data, apps and preferences were still there.
Nice!
Does anyone know if the wipe is really necessary?
Was taking this shortcut was a bad idea?
Anyhow, it worked!
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12-04-2006 -
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Stack level 2 
Join Date: Oct 2006
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Device: 8700g
Posts: 28
Trust Level: 
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Re: Blackberry Unlock and IT Policy Help
jhowle,
Could it help (i mean Removing an IT Policy), if I want to "open" my bluetooth "Desktop Connectivity" and "Wireless Bypass" features which is blocked by IT policy?
Thx,
a
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12-24-2006 -
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Stack level 1 
Join Date: Dec 2006
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Device: 7100g
Posts: 2
Trust Level: 
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sorry for the post i had a i7100g for cingular im from claro perú i want to unlock it i had a couple of logs from furios box first i remove the desktop manager and let the drivers install then i install the program put the user and pass but appear the number of credit then i wait more than 10 minutes and nothings thats happen verytime i want to unlock it..i upgrade the bb to sw ver 4.1 so this is not the problem can someone help me
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01-20-2007 -
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Stack level 1 
Join Date: Jan 2007
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Device: 7520
Posts: 13
Trust Level: 
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Re: Blackberry Unlock and IT Policy Help
I really need help with a 7520 for my boost mobile sim can you Help?
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10-28-2007 -
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Stack level 1 
Join Date: Oct 2006
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Device:
Posts: 1
Trust Level: 
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Re: Blackberry Unlock and IT Policy Help
I tried the remove policy on an 8700c... with much success!!!! thanks a ton!:D
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11-06-2007 -
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Stack level 1 
Join Date: Oct 2007
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Device:
Posts: 3
Trust Level: 
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Re: Blackberry Unlock and IT Policy Help
HEY ! HELP
hey friends i have just bought a second hand T-mobile blackberry 7230 and it shows "data connection refused" always. i tried everything that is wiping handheld with JAVALOADER.exe and reloading the OS,
but still i have the same IT policy and the method above given doesn't work.What things should i care while using above method. HELP please, my mobile service is a custom one in my country.
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02-06-2008 -
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Stack level 2 
Join Date: Feb 2008
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Device: 8310
PIN: 246bd335
Posts: 86
Trust Level: 
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Re: Blackberry Unlock and IT Policy Help
Originally Posted by jhowle
i posted this in another area of this forum but it seems fiting to put here as well
Unlocking the phone
Recently i purchased several blackberry models a 5810, 6710 and 7280 all which were AT&T devices and i am currently using the 7280. My service is currently with cingular and i thought i might give some of my expereinces with the and how i got around the issues named in the thread title. Also please reply on this thread your successes with these issues. Now most of this info i found in other sources but i thought it would nice to put it in one place. Now, All three phones were locked with subsidy codes and i was able to get the code for the 5810 from cingular since it was an older device but be warned the newer the device the harder it is to get help from cingular and you may have to request the unlock several times. For the others i went to a site called cellularlocksmith.com and purchased the software for 21.50. The owner of the site sent me a progam and a user name a password for the progam. His is the cheepest price and he accepts paypal. Inceidentally these unlock programs only work with a usb cable, not a serial cable or a serial cable with a usb to serial adapter attached. if you download the program, first uninstall your blackberry desktop software and restart and allow the computer to pick up the blackberry as a new device. Windows will install a default driver and allow the unlock program to connect to it and within seconds it will give you the unlock code guaranteed. it worked for me on both the 6710 and 7280. If you purched a 7280 or any blackberry from the internet and it has an IT policy on it please read below to remove it or unlocking it while leaving the policy intact.
IT Policies
Unlocking while leaving the IT Policy Intact
The 7280 i recieved from ebay had one on it which forced the unit to use a password to lock the device and it couldn't be disabled or the times changed for when it automatically locked the handheld. Alsoit came with the device locked and they didn't tell me what the password was. To solve this and unlock the phone basically wipe the handheld by entering the wrong password 10 times and it will diplay a count such as 1/10 etc etc and it will ask you several times to enter the word blackberry before it asks for the password. after entering the wrong password 10 times the handheld will wipe itself and ask for a new password. At this point do not do anything. Start the unlocking program from the link above and it will go into the phone and give you the unlock code. Write it down and then enter a password of your choice and then proceed to the options menu and select SIM Card from the list. Type on the handhelds key pad MEPD and a list of extra functions will appear. Next type on the hadhelds keypad MEP then press and hold the ALT key and press 2 key and the MEP key entry window will appear. enter the code will holding the ALT key to type in all number because it is a 16 digit NUMBER Sequence it is looking for and then press the enter key. If your phone has an IT Policy it may not give you a responce saying that the code was accpeted. The phone will restart itself and you will be in business.
Removing an IT Policy
Since my phone had one on it i wanted to remove it and here is how. now if you did the unlocking procedure and you removed the blackberry desktop software, please reinstall it and restart the computer before continuing. The first thing you need to do is download a file called POLICY.BIN , simply copy this text into address box of your browser to download it
voicecareaustralia.com.au/dumpster/blackberry/files/policy.bin
if the link is somehow broken let me know and i can e-mail it to you or you can check out the owners site which is at the bottem of this thread. Now when the download box appears it needs to be saved and left the (C:\Program Files\Research In Motion\BlackBerry) on your hard drive. Next you need to hit the start button and goto the run option in the start menu and type in REGEDIT and it the enter key. when the registry editor opens go to directory HKEY_Current_Users\Software\Research In Motion\BlackBerry\PolicyManager only click the plus sign by the required to get the the correct one. The next step is to Right-Click the Policy Manager Folder and select New/String Value. Name the value Path. Now, Double-Click the Path Subkey and set Value Data. When the box appears copy this text C:\Program Files\Research In Motion\BlackBerry\policy.bin and paste it in the required spot and save it and close the registry and sync your device and it will remove the IT Policy. As mentioned before all of this is a direct quote and can be found at
blackberry.ig3..net
giving props to it's owner it is a cool site but it was hard to find
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I 'm missing something....I have gone through the IT Policy removal 3 times. Desktop software still wants a password when I connect the phone BB 8100  Help please
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04-02-2008 -
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Stack level 1 
Join Date: Nov 2007
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Device: 8900
PIN: 20ED9A20
Posts: 10
Trust Level: 
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that worked like a charm! thanks...
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04-07-2008 -
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Stack level 6 
Join Date: Feb 2008
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Device: 8100
PIN: N/A
Posts: 2,952
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cool ill try this when i get home
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04-08-2008 -
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Stack level 6 
Join Date: Feb 2008
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Device: 8100
PIN: N/A
Posts: 2,952
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it didnt work for me just tried it out...still getting the firewall it policy error
when i use mobipocket reader and voicerecorderplus
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04-08-2008 -
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Stack level 6 
Join Date: Feb 2008
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Device: 8100
PIN: N/A
Posts: 2,952
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also...the policy.bin file shows up as an N64 rom on my pc...is that right?
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04-08-2008 -
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Stack level 5 
Join Date: Nov 2006
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Device: 8830
PIN: ASK
Posts: 1,203
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That's odd...did you try and call TMO BB support? They might beable to help...
~via BB (wap.pinstack.com)~
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04-08-2008 -
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Stack level 6 
Join Date: Feb 2008
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Device: 8100
PIN: N/A
Posts: 2,952
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i want that to be a last resort lol...here is a screenshot of the policy file properties
Last edited by lucky13mt; 04-08-2008 at 01:36 PM.
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04-08-2008 -
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Stack level 3 
Join Date: Jan 2008
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Device: STORM
Posts: 328
Trust Level: 
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TMO  once they hear B work "BES" they say contact the administrator
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04-08-2008 -
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Stack level 6 
Join Date: Feb 2008
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Device: 8100
PIN: N/A
Posts: 2,952
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i dont have BES...
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04-08-2008 -
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Stack level 5 
Join Date: Nov 2006
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Device: 8830
PIN: ASK
Posts: 1,203
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Thats why you should call them, because you are not on a BES.
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09-10-2008 -
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Stack level 4 
Join Date: Oct 2006
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Device: 8300c
PIN: 2405266C
Posts: 552
Trust Level: 
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if you don't do the regedit process right it won't work
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4 Weeks Ago -
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Stack level 1 
Join Date: Jun 2009
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Device:
Posts: 1
Trust Level: 
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Is the policy.bin file still available anywhere?
Thanks
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2 Weeks Ago -
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Stack level 1 
Join Date: Jun 2009
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Device:
Posts: 1
Trust Level: 
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Hi,
Thanks for sharing the useful information.
If you are familiar with your cell phone and have all the necessary information that is your phone’s network, model and IMEI, then you can purchase the unlock solution online.
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2 Weeks Ago -
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BES Pro 
Join Date: Jan 2008
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Device: 8900
PIN: just ask
Posts: 3,440
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Originally Posted by Mandaleson
Hi,
Thanks for sharing the useful information.
If you are familiar with your cell phone and have all the necessary information that is your phone’s network, model and IMEI, then you can purchase the unlock solution online.
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True, but as a corporate account that wouldn't be necessary. You can contact customer service and request an unlock code based off the IMEI number from your devices current carrier. Explain to the customer service representative that your user is traveling abroad and would need the unlock code so they may utilize a prepaid sim card. If they refuse to do so, thank them for their time and call back again a minute later.
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