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Network Outage Notifications Discuss Blackberry Outages or Network issues.

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  #1  
Old 03-26-2008 -
bline bline no está en línea
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Post RIM's Planned Outage now scheduled for March 29, 2008

Warning for all the Blackberry addicts in the Americas.

Just received via email.

"During the normally scheduled window (2a - 6a EDT)
A full 4 hour outage is scheduled for all BIS & BES users in the Americas for RIM database maintenance.
Any BES connected to srp.na.blackberry.net is expected to be impacted
No mail / activations will be possible during this outage.
This is a 100% outage"

Rescheduled because...
DPS Director Thanks RIM for Rescheduling BlackBerry Updates
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  #2  
Old 03-26-2008 -
MWPatterson MWPatterson no está en línea
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Yea got the same thing.
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  #3  
Old 03-26-2008 -
macmood macmood no está en línea
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Wow on my damn birthday
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  #4  
Old 03-26-2008 -
cgaliffi cgaliffi no está en línea
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Thanks for the reminder.
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  #5  
Old 03-26-2008 -
jhall1986 jhall1986 no está en línea
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Thanks for the info
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  #6  
Old 03-26-2008 -
kingrykku27 kingrykku27 no está en línea
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~via BB (wap.pinstack.com)~

Thanks
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  #7  
Old 03-26-2008 -
bline bline no está en línea
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The outage was originally scheduled for the 22nd. A week earlier. (For those who were unaware)
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  #8  
Old 03-26-2008 -
EricaJ1073 EricaJ1073 no está en línea
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Originally Posted by bline View Post
Warning for all the Blackberry addicts in the Americas.

Just received via email.

"During the normally scheduled window (2a - 6a EDT)
A full 4 hour outage is scheduled for all BIS & BES users in the Americas for RIM database maintenance.
Any BES connected to srp.na.blackberry.net is expected to be impacted
No mail / activations will be possible during this outage.
This is a 100% outage"
How do you get emails about the outages?
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  #9  
Old 03-26-2008 -
tdawg tdawg no está en línea
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just shoot me now!! lol
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  #10  
Old 03-26-2008 -
Rome804 Rome804 no está en línea
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Originally Posted by EricaJ1073 View Post
How do you get emails about the outages?

I was wondering the same!
Thanks for the info. Ill be sleep!
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  #11  
Old 03-26-2008 -
jonnyxedge jonnyxedge está en línea ahora
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Originally Posted by MWPatterson View Post
Yea got the same thing.
How did you get that message?


Thanks for the info. Glad to know. Hopefully there won't be any changes to this date .
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  #12  
Old 03-26-2008 -
cherrichiodo cherrichiodo está en línea ahora
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Originally Posted by macmood View Post
Wow on my damn birthday
that's my sisters bday too

i don't know about ya'll, but last saturday, from 11pm to around midnight i had no service. i figured they did the outage anyway...never saw anyone post prob bc everyone was asleep
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  #13  
Old 03-26-2008 -
James80 James80 no está en línea
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~via BB (wap.pinstack.com)~Thanks for the update. Well at least its during a time period where my bb has the least activity!
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  #14  
Old 03-26-2008 -
KeNNethX KeNNethX no está en línea
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Smile

Originally Posted by EricaJ1073 View Post
How do you get emails about the outages?
I asked RIM this because I'm a BES admin and we have Tx2 support...the answer is you have to have Tx4 support to get the emails...Tx2 is pricey enough (it's 24x7 call support). My source for these messages will have to be Pinstack
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  #15  
Old 03-26-2008 -
nefer988 nefer988 no está en línea
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Thanks for the info! At least, I expect to be asleep...
~via BB (wap.pinstack.com)~
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  #16  
Old 03-26-2008 -
cwax cwax no está en línea
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Here's more info on this:

BBCHG34023 - BlackBerry Infrastructure - database upgrade (rescheduled) for all *NA Network subscribers in the following locations: The Americas
Change Window Start Date and Time: 03/29/08 06:00:00 (GMT)
Change Window End Date and Time: 03/29/08 10:00:00 (GMT)
Downtime Duration: 4 hour(s) and 0 minute(s)
Impact: BlackBerry subscribers may be unable to send or receive messages during the maintenance. Subscribers may also be unable to register their device, roam in another location, or use other services such as Internet browsing. BlackBerry Internet Service subscribers may be unable to use the BlackBerry Internet Service web site or perform activities such as creating new accounts, accessing their Internet mailbox, integrating third-party email accounts, or viewing email attachments during the maintenance. Devices may not receive new service books during the maintenance. BlackBerry Connect and BlackBerry-enabled devices that require a new PIN may be unable to receive the PIN. BlackBerry Enterprise Servers may be unable to connect to the BlackBerry Infrastructure during the maintenance. Wireless service providers and device resellers may be unable to use BlackBerry administration web sites or perform activities such as creating subscriber accounts or provisioning services for subscribers during the maintenance.

BBCHG34049 - Email roaming interruption to accommodate the Americas BlackBerry Infrastructure database upgrade all AP(MULT), EU(MULT) subscribers in the following locations: Asia/Pacific, Europe
Change Window Start Date and Time: 03/29/08 06:00:00 (GMT)
Change Window End Date and Time: 03/29/08 10:00:00 (GMT)
Downtime Duration: 4 hour(s) and 0 minute(s)
Impact: BlackBerry subscribers using their home SIM card when roaming in another location (GRX roaming) are not expected to be affected by the maintenance. BlackBerry subscribers who switched to a local SIM card when roaming in another location (Relay roaming) may be unable to use BlackBerry services during the maintenance.


BBCHG30691 - BlackBerry Infrastructure - network component software upgrade for all *EU Network subscribers in the following locations: Europe
Change Window Start Date and Time: 03/30/08 01:00:00 (GMT)
Change Window End Date and Time: 03/30/08 05:00:00 (GMT)
Downtime Duration: 0 hour(s) and 15 minute(s)
Impact: BlackBerry subscribers may be unable to send or receive messages during the maintenance. Subscribers may also be unable to register their device, roam in another location, or use other services such as Internet browsing. BlackBerry Internet Service subscribers may be unable to use the BlackBerry Internet Service web site or perform activities such as creating new accounts, accessing their Internet mailbox, integrating third-party email accounts, or viewing email attachments during the maintenance. Devices may not receive new service books during the maintenance. BlackBerry Connect and BlackBerry-enabled devices that require a new PIN may be unable to receive the PIN. BlackBerry Enterprise Servers may be unable to connect to the BlackBerry Infrastructure during the maintenance. Wireless service providers and device resellers may be unable to use BlackBerry administration web sites or perform activities such as creating subscriber accounts or provisioning services for subscribers during the maintenance.
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  #17  
Old 03-26-2008 -
monica.simons monica.simons no está en línea
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that was a mouthful Thanks CWAX
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  #18  
Old 03-26-2008 -
EricaJ1073 EricaJ1073 no está en línea
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Originally Posted by KeNNethX View Post
I asked RIM this because I'm a BES admin and we have Tx2 support...the answer is you have to have Tx4 support to get the emails...Tx2 is pricey enough (it's 24x7 call support). My source for these messages will have to be Pinstack

Oh ok. Thanks. I guess us BIS users don't get the same level of support from RIM LOL
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  #19  
Old 03-26-2008 -
cashis cashis no está en línea
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~via BB (wap.pinstack.com)~how do I kno if my phone will b affected by this outage
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  #20  
Old 03-26-2008 -
saukrateaz saukrateaz no está en línea
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Originally Posted by macmood View Post
Wow on my damn birthday
If your worried about your blackberry being out that late on your birthday then your not celebrating it right. lolz
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  #21  
Old 03-26-2008 -
saukrateaz saukrateaz no está en línea
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Originally Posted by cashis View Post
~via BB (wap.pinstack.com)~how do I kno if my phone will b affected by this outage
If you run on BES it will be. Text smessages and SMS, pin messages will be affect but not phone service. Correct me if im wrong.
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  #22  
Old 03-26-2008 -
rjm2009 rjm2009 no está en línea
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Originally Posted by saukrateaz View Post
If you run on BES it will be. Text smessages and SMS, pin messages will be affect but not phone service. Correct me if im wrong.
It said a 100% outage so it might be affected to. Not completely sure though.
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  #23  
Old 03-26-2008 -
rachaelp rachaelp no está en línea
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My sister and step-sister are both the 29th, too. Popular birthday season. My best friend is the day earlier...

I think I have an outage right now.
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  #24  
Old 03-26-2008 -
angelzrage angelzrage no está en línea
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~via BB (wap.pinstack.com)~wow.I dunno.as about a 6month new bb user.I've had more problems with my bb than any other phone I've had.now another outage.can someone please tell me anything that will help me enjoy my bb experience.I'm on bis with the curve.and yes its great for emails and messanger.but I honestly don't know how its better than any other high end hanset I've had.ty.
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  #25  
Old 03-27-2008 -
untjoker untjoker no está en línea
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Originally Posted by KeNNethX View Post
I asked RIM this because I'm a BES admin and we have Tx2 support...the answer is you have to have Tx4 support to get the emails...Tx2 is pricey enough (it's 24x7 call support). My source for these messages will have to be Pinstack
That's just plain ignorant of RIM. Anyone whose on a BES should get these kinds of notifications. It actually helps them. Instead of a BES admin wondering why his emails aren't getting sent to his device and why there are 2,443 emails in pending, he would have a heads up. As well as prevent 200 calls to the helpdesk about why their new Curve isnt' working....Now I can understand why they don't send them to every RIM handheld, but come on.....
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  #26  
Old 03-28-2008 -
untjoker untjoker no está en línea
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Originally Posted by EricaJ1073 View Post
Oh ok. Thanks. I guess us BIS users don't get the same level of support from RIM LOL
If it makes you feel any better I work for the Army and we only have T3 support lol.....And we're running thousands of BB's....
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  #27  
Old 03-28-2008 -
MWPatterson MWPatterson no está en línea
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BBCHG34023 - BlackBerry Infrastructure - database upgrade
(rescheduled) for all *NA Network subscribers in the following
locations: The Americas
Change Window Start Date and Time: 03/29/08 06:00:00 (GMT) Change Window End Date and Time: 03/29/08 10:00:00 (GMT) Downtime Duration: 4 hour(s) and 0 minute(s)
Impact: BlackBerry subscribers may be unable to send or receive messages during the maintenance. Subscribers may also be unable to register their device, roam in another location, or use other services such as Internet browsing. BlackBerry Internet Service subscribers may be unable to use the BlackBerry Internet Service web site or perform activities such as creating new accounts, accessing their Internet mailbox, integrating third-party email accounts, or viewing email attachments during the maintenance. Devices may not receive new service books during the maintenance. BlackBerry Connect and BlackBerry-enabled devices that require a new PIN may be unable to receive the PIN. BlackBerry Enterprise Servers may be unable to connect to the BlackBerry Infrastructure during the maintenance.
Wireless service providers and device resellers may be unable to use BlackBerry administration web sites or perform activities such as creating subscriber accounts or provisioning services for subscribers during the maintenance.
BBCHG34049 - Email roaming interruption to accommodate the Americas BlackBerry Infrastructure database upgrade all AP(MULT), EU(MULT) subscribers in the following locations: Asia/Pacific, Europe Change Window Start Date and Time: 03/29/08 06:00:00 (GMT) Change Window End Date and Time: 03/29/08 10:00:00 (GMT) Downtime Duration: 4 hour(s) and 0 minute(s)
Impact: BlackBerry subscribers using their home SIM card when roaming in another location (GRX roaming) are not expected to be affected by the maintenance. BlackBerry subscribers who switched to a local SIM card when roaming in another location (Relay roaming) may be unable to use BlackBerry services during the maintenance.

BBCHG30691 - BlackBerry Infrastructure - network component software upgrade for all *EU Network subscribers in the following locations:
Europe
Change Window Start Date and Time: 03/30/08 01:00:00 (GMT) Change Window End Date and Time: 03/30/08 05:00:00 (GMT) Downtime Duration: 0 hour(s) and 15 minute(s)
Impact: BlackBerry subscribers may be unable to send or receive messages during the maintenance. Subscribers may also be unable to register their device, roam in another location, or use other services such as Internet browsing. BlackBerry Internet Service subscribers may be unable to use the BlackBerry Internet Service web site or perform activities such as creating new accounts, accessing their Internet mailbox, integrating third-party email accounts, or viewing email attachments during the maintenance. Devices may not receive new service books during the maintenance. BlackBerry Connect and BlackBerry-enabled devices that require a new PIN may be unable to receive the PIN. BlackBerry Enterprise Servers may be unable to connect to the BlackBerry Infrastructure during the maintenance.
Wireless service providers and device resellers may be unable to use BlackBerry administration web sites or perform activities such as creating subscriber accounts or provisioning services for subscribers during the maintenance.



http://dataoutages.com for the am email when people get them.

Last edited by MWPatterson; 03-28-2008 at 11:37 AM.
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  #28  
Old 03-28-2008 -
angelzrage angelzrage no está en línea
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~via BB (wap.pinstack.com)~ok I guess not. Lol
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  #29  
Old 03-29-2008 -
ziminvades ziminvades no está en línea
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I'm down at 1:55 (cst) and I'm going out of my mind. I never relieved how addicted I was until now. I was talking to my phone asking it to forgive me for the lack of attention and to please work. I forgot about the outage.
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  #30  
Old 03-29-2008 -
cchvz cchvz no está en línea
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I'm back on. Seattle, Washington. yay!
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