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09-25-2007 -
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Stack level 8 
Join Date: Feb 2006
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9/25/2007-RIM Experiencing Issues Again...Email Lags Reported
Yet again it has happened.
Some may notice that emails are coming in very late or not at all.
It's confirmed this is an issue that currently all of the carriers are reporting.
It is a RIM issue, not a carrier issue.
Logging into your BIS and resending service books probably will not work at this time, as many people are reporting if you attempt to log into the BIS, you get stuck in an endless "Processing, please wait" loop.
UPDATE:
Carriers effected: ALL
Fix ETA: N/A
Email Accounts Effected: 3rd party emails: Gmail/Yahoo/Hotmail/Comcast/etc
Email Accounts NOT Effected: blackberry.net
Addtional Services Effected: POSSIBLY Data browsing, BlackBerry Messenger, 3rd party apps that rely on data.
***Also reports of EDGE and GPRS coverage dropping down to edge and gprs, which may or may not be included in this issue.
Last edited by N8DBB; 09-25-2007 at 05:24 PM.
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09-25-2007 -
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Stack level 8 
Join Date: Feb 2006
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Re: 9/25/2007-RIM Experiencing Issues Again...Email Lags Reported
Just received 15 emails in a row...First in the bunch was sent at 149pm...most recent was sent at 3:07pm.
Arrived at my device at 3:43pm.
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09-25-2007 -
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Stack level 3 
Join Date: May 2006
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Device: 8800
PIN: 240F8984
Posts: 267
Trust Level: 
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Re: 9/25/2007-RIM Experiencing Issues Again...Email Lags Reported
missed quite a few on important incidents today because of this!! grrrrrr
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09-25-2007 -
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Stack level 5 
Join Date: May 2006
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Device: 9000, 8310
PIN: 24A01B60
Posts: 1,800
Trust Level: 
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Re: 9/25/2007-RIM Experiencing Issues Again...Email Lags Reported
my emails stopped coming at 12:46PST have yet to see anything new come thru...
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09-25-2007 -
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BES Pro 
Join Date: Nov 2006
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Device: Storm
PIN: Ask me
Posts: 2,871
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Re: 9/25/2007-RIM Experiencing Issues Again...Email Lags Reported
On Verizon in Idaho, not having any issues here...for whatever that's worth.
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09-25-2007 -
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Device Pro 
Join Date: Jan 2006
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Device: 8900
Posts: 5,773
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Re: 9/25/2007-RIM Experiencing Issues Again...Email Lags Reported
i am only seeing a small effect, seems like some of my emails are coming fine with little to no delay - others are longer. I did notice a ton of emails coming in when i got home tho.
T-Mo in Florida
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09-25-2007 -
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Stack level 8 
Join Date: Feb 2006
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Re: 9/25/2007-RIM Experiencing Issues Again...Email Lags Reported
Hmm...
Funny thing is, this looks like it is NOT effecting the blackberry.net email addresses.
I just sent test emails out to:
2 gmail accounts
2 blackberry.net email accounts
2 yahoo accounts
2 hotmail accounts.
Only one that made it through was the blackberry.net email accounts...which would explain why I have been getting the subscriptions from here.
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09-25-2007 -
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Device Pro 
Join Date: Jan 2006
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Device: 8900
Posts: 5,773
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Re: 9/25/2007-RIM Experiencing Issues Again...Email Lags Reported
I did the same thing, one yahoo account went through and my blackberry.net went through. i was going to say my gmail accounts were running fine until i tried this. All emails were sent from the pc.
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09-25-2007 -
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Device Pro 
Join Date: Jan 2006
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Device: 8900
Posts: 5,773
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Re: 9/25/2007-RIM Experiencing Issues Again...Email Lags Reported
just got my other yahoo email...took about 15m, none of the gmail emails
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09-25-2007 -
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Stack level 3 
Join Date: Sep 2006
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Device: 8320
Posts: 445
Trust Level:  
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Re: 9/25/2007-RIM Experiencing Issues Again...Email Lags Reported
Seems like a total stoppage for me on Tmo BIS in Denver, CO.
No Gmail, Yahoo, blackberry.net or OWA work emails.
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09-25-2007 -
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Device Pro 
Join Date: Jan 2006
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Device: 8900
Posts: 5,773
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Re: 9/25/2007-RIM Experiencing Issues Again...Email Lags Reported
ofcourse i just got a message on my blackberry.net account that says it was sent at 4:36pm. For me it is randomly hit and miss.
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09-25-2007 -
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Stack Moderator 
Join Date: May 2007
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Device: 8900
PIN: AoleLava
Posts: 10,308
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Re: 9/25/2007-RIM Experiencing Issues Again...Email Lags Reported
Just noticed this too. Got a few and missed quite a few 
Not again....
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09-25-2007 -
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Stack level 5 
Join Date: May 2006
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Device: 9000, 8310
PIN: 24A01B60
Posts: 1,800
Trust Level: 
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Re: 9/25/2007-RIM Experiencing Issues Again...Email Lags Reported
i just got my emails like 2 min ago
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09-25-2007 -
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Device Pro 
Join Date: May 2006
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Device: 8830
PIN: Ask Me
Posts: 2,515
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Re : 9/25/2007-RIM Experiencing Issues Again...Email Lags Reported
Same here with Telus in Quebec, Canada, service will go from 1XEV to 1x or 1xev
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09-25-2007 -
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Stack level 3 
Join Date: May 2007
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Device: 8320
Posts: 411
Trust Level:  
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Re: 9/25/2007-RIM Experiencing Issues Again...Email Lags Reported
Uh oh! I didnt know that this was going on and I have been in front of my computer very little today. I am here now and looks like I have missed some important emails I was waiting on.
Thanks RIM, now lets see if I can get done in 45 min what i need about 4 hours to do.
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09-25-2007 -
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Stack level 2 
Join Date: Aug 2007
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Device: 8830
PIN: 32c8f509
Posts: 27
Trust Level: 
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I've been lucky enough not to be able to send any emails sice yesterday all my outgoin mail says pending!!!!!! Grrrrr. Great 4 business
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09-25-2007 -
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Stack level 3 
Join Date: Sep 2006
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Device: 8320
Posts: 445
Trust Level:  
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Re: 9/25/2007-RIM Experiencing Issues Again...Email Lags Reported
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Originally Posted by nmadd
Seems like a total stoppage for me on Tmo BIS in Denver, CO.
No Gmail, Yahoo, blackberry.net or OWA work emails.
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So the blackberry.net emails did eventually come through but were about 10 minutes delayed. Three cheers for another RIM outage!
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09-25-2007 -
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Stack level 8 
Join Date: Feb 2006
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Re: 9/25/2007-RIM Experiencing Issues Again...Email Lags Reported
Well, out of my little experiment 30 minutes ago, one of the gmails just came through...WOOT! Just like the old days of dial up and using a treo baby!!!!!!!!!!!!!!!!!!!!
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09-25-2007 -
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Device Pro 
Join Date: Jan 2006
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Device: 8320
PIN: Ask Me!
Posts: 2,147
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Re: 9/25/2007-RIM Experiencing Issues Again...Email Lags Reported
Didn't start affecting me till about 3:30 or 4pm. Then I got the Twitter about this post. I'm still not getting emails on gmail. Grrr...
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09-25-2007 -
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Device Pro 
Join Date: Jun 2006
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Device: 8330
PIN: 31E8E606
Posts: 1,942
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Re: 9/25/2007-RIM Experiencing Issues Again...Email Lags Reported
I have had zero issues today in North East Texas on Alltel. I only suffered for about two hours in the last outage so apparently I'm in a good spot and RIM doesn't know we are tech savvy in this part of the country so they leave us alone. lol
Good luck to all of those having problems.
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09-25-2007 -
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Stack level 2 
Join Date: Jul 2007
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Device: 8800
PIN: 23F6392D
Posts: 31
Trust Level: 
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Re: 9/25/2007-RIM Experiencing Issues Again...Email Lags Reported
~via BB (wap.pinstack.com)~
Have anyone read what caused this in the first place?
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09-25-2007 -
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Stack level 2 
Join Date: Sep 2007
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Device: 9530
PIN: 305753FF
Posts: 72
Trust Level: 
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Re: 9/25/2007-RIM Experiencing Issues Again...Email Lags Reported
I'm in Marion, Indiana. So far no problems here with email or browsing.
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09-25-2007 -
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Stack level 8 
Join Date: Feb 2006
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Re: 9/25/2007-RIM Experiencing Issues Again...Email Lags Reported
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Originally Posted by doxaso
~via BB (wap.pinstack.com)~
Have anyone read what caused this in the first place?
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2 posts up...
Actually, probably something to do with RIMs servers communicating with the other email servers again...Good thing we have BBM to keep us occupied, eh?
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09-25-2007 -
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Stack level 2 
Join Date: Oct 2006
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Device: 8120
Posts: 33
Trust Level: 
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Re: 9/25/2007-RIM Experiencing Issues Again...Email Lags Reported
Phoenix, AZ 30 min delays with Yahoo!
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09-25-2007 -
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Stack level 3 
Join Date: Aug 2007
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Device: Fuze, 8310
PIN: OU812
Posts: 148
Trust Level:  
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Re: 9/25/2007-RIM Experiencing Issues Again...Email Lags Reported
~via BB (wap.pinstack.com)
They need to put Al Gore in charge since he did "invent the Internet", that way we will hear it was caused by "Global Warming".
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09-25-2007 -
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Device Pro 
Join Date: Jan 2006
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Device: 8900
PIN: T o' Bee
Posts: 2,491
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Re: 9/25/2007-RIM Experiencing Issues Again...Email Lags Reported
~via BB (wap.pinstack.com)~
Limited issues here in Michigan. BES is good as are comcast and gmail. Have been experiencing some edge instead of EDGE issues however.
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09-25-2007 -
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Stack level 2 
Join Date: Sep 2007
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Device: 8830
PIN: 32C401AE
Posts: 25
Trust Level: 
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Only a slight lag with verizon in Michigan.
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09-25-2007 -
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Stack level 3 
Join Date: Oct 2006
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Device: 8820
Posts: 268
Trust Level: 
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Re: 9/25/2007-RIM Experiencing Issues Again...Email Lags Reported
I experienced this yesterday afternoon 9/24 between 12-2 pst.. lagged emails and internet was completely down..
all is well today though!
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09-25-2007 -
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Stack level 1 
Join Date: Jan 2007
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Device: 8300
Posts: 8
Trust Level: 
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Re: 9/25/2007-RIM Experiencing Issues Again...Email Lags Reported
Here in Phoenix it has been happening all day long. Email comes through in bunches of 10-12, with anywhere from 30-60 minute delays. Just thought it was me but I see it is a network wide problem!! Go RIM!!
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09-25-2007 -
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Stack level 1 
Join Date: Jul 2007
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Device: 8800
Posts: 2
Trust Level: 
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Re: 9/25/2007-RIM Experiencing Issues Again...Email Lags Reported
~via BB (wap.pinstack.com)~
I had this problem this morning from about 7:30 EDT to about 10:30 EDT in Pennsylvaina on Verizon.
No email, browsing, and lower edge. Since then it been fine.
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