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Hi All : I don't know why lots of pending message on my BBE server ... Server Admins forum

  1. #1
    colorlight's Avatar
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    Thumbs down Why lots of Pending Message on BBE server ?

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    Hi All :

    I don't know why lots of pending message on my BBE server ? Why is like that ? It seems to be ok when i restart my BBE server !
    But it runs some time after restarting server , there would be some pending message appeare !!!!!
    It is strange ! so any body can help me ?

    Thanks & Best Regards

  2. #2
    wizkid1981's Avatar
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    Re: Why lots of Pending Message on BBE server ?

    After restarting your user it is normal to see pending messages.

    Keep in the mind that after you restart the BES it is rescanning the Exchange mailboxes of every user on your server. If you have a lot of users or users that have large mailboxes it can take quite some time. Normally 10-25 minutes is not uncommon.

    Check application and BES logs (MAGT log) for errors as well.

    If your users are experiencing clumping (receiving emails in bunches) then there is another issue in your environment.

    1) Check ping response time between BES and Exchange
    2) Make sure there are no version mismatched between Exchange & BES (mapi32.dll, cdo.dll)

  3. #3
    colorlight's Avatar
    colorlight no está en línea Stack level 2
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    Thumbs up Re: Why lots of Pending Message on BBE server ?

    Hi Wizkid1981:

    Thanks a lots for explaining

    Yeah , i have checked something what you told me , i found some other situation can caused these questions , e.g blackberry device signal quality is not good an so on !

    Anyway , thanks for you , and i will check with lots of problems later

    Yeah , i am chinese , i am woking at Shanghai


  4. #4
    wizkid1981's Avatar
    wizkid1981 no está en línea BES Guru
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    Re: Why lots of Pending Message on BBE server ?

    Glad I could help.

    Remember if a user is out of coverage or has their device turned off will result in pending messages on the server as well.

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