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Can anyone help with the following warning we are seeing in the event log? Code: ... Server Admins forum

  1. #1
    knives's Avatar
    knives no está en línea Stack level 1
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    Warning

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    Can anyone help with the following warning we are seeing in the event log?

    Code:
    [ODBCRecord::DoSetValue] Update Failed as no AddIdentifier was called. Alternatively, DoCreateRecord() can be called
    We are running:
    Windows Server 2003 R2 Standard 5.2 (3790)
    BES 4.1.0.2
    SQL Server 2005 9.00.1399.06

    Any help would be appreciated. Thanks.

  2. #2
    hexcr03's Avatar
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    Re: Warning

    strange... i will do a little research

  3. #3
    hayden's Avatar
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    Re: Warning

    Will search this one also. Tried to google it and this came up as 1 of 1 result lol:
    http://blackberryforums.pinstack.com...on_errors.html

  4. #4
    williamlc21's Avatar
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    Re: Warning

    This is from RIM knowledge base:
    Problem
    When opening BlackBerry® Manager, you receive the following message:
    [ODBCRecord:oSetValue] Update failed as no AddIdentifier was called.
    Alternatively, DoCreateRecord() can be called
    The message is not indicative of an issue with the BlackBerry Enterprise Server or BlackBerry wireless devices.
    This is a previously reported issue that has been escalated internally to our development team. No resolution time frame is currently available.
    "I'm the best there is. And even if you beat me, I'm still the best." -Fast Eddie Felson(The Hustler)

  5. #5
    hayden's Avatar
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    Re: Warning

    update: Seems to be a known issue:

    Known Issues - Update failed as no AddIdentifier was called

    Summary

    This article applies to the following:
    • BlackBerry Enterprise Server™ 4.0 and 4.1
    • IBM® Lotus® Domino®
    • Microsoft® Exchange
    • Novell® GroupWise®
    • SDR76677
    Problem
    When opening BlackBerry® Manager, you receive the following message:
    Code:
     [ODBCRecord::DoSetValue] Update failed as no AddIdentifier was called.
    Alternatively, DoCreateRecord() can be called
    The message is not indicative of an issue with the BlackBerry Enterprise Server or BlackBerry wireless devices.
    This is a previously reported issue that has been escalated internally to our development team. No resolution time frame is currently available.


    Last edited by hayden; 10-16-2006 at 11:38 AM. Reason: Haha guess i'm late. Had the post open while searching so didn't see reply.

  6. #6
    Rcbjr's Avatar
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    Re: Warning

    knives, Welcome to PinStack,

    Looks like you're well covered here. Let us know if there is anything else we can do to help with your BBs.

    Rcbjr
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