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I know... Probably one of the STRANGEST requests ever for a BES Admin... I have ... Server Admins forum

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    RJeffDay's Avatar
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    Question User doesn't want to receive Email...

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    I know... Probably one of the STRANGEST requests ever for a BES Admin...

    I have a user who wants ALL of the functionality of his BB device but does NOT want to get Email on it.

    1) Can this be done?

    2) Where would I find the 'toggle' to turn off his email push?

    3) does this seem strange to anyone but me?

    Thanks for the assist...

    RJDay

  2. #2
    untjoker's Avatar
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    Re: User doesn't want to receive Email...

    Sure, just disable message redirection and you should be good to go....
    -------
    FYI it does seem strange, they probably just want the web surfing capabilities.....
    Last edited by untjoker; 12-21-2007 at 11:30 AM. Reason: Automerged.
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  3. #3
    8800bruin's Avatar
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    Re: User doesn't want to receive Email...

    Then why be on a BES and pay the extra costs of having an enterprise plan vs and standard blackberry data plan? Unless the user is syncing up calendar over the air.

    To turn email off you can do it in the desktop manager under email settings and set filters to filter everything out.

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    Re: User doesn't want to receive Email...

    Quote Originally Posted by RJeffDay View Post
    I know... Probably one of the STRANGEST requests ever for a BES Admin...

    I have a user who wants ALL of the functionality of his BB device but does NOT want to get Email on it.

    1) Can this be done?

    2) Where would I find the 'toggle' to turn off his email push?

    3) does this seem strange to anyone but me?

    Thanks for the assist...

    RJDay
    I dont know a thing about BES but, cant you just NOT register the guy's email adress????
    Like on BIS, if you dont go to the blackberry start and dont register your email addy, and then dont give anyone the @blackberry.net email adress, you wouldnt get email.
    Again I have no clue how BES works, just my 2 cents.

  5. #5
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    Re: User doesn't want to receive Email...

    Then I wouldn't think your company needs to be paying for his blackberry service.

  6. #6
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    Re: User doesn't want to receive Email...

    Yes do what untjoker said, but I would add after doing that, Hit the end user with a rolled up Newspaper.
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    Re: User doesn't want to receive Email...

    have you suggested counseling for this user??

  8. #8
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    Re: User doesn't want to receive Email...

    Another way is delete the already setup email from his service book. If it is not in the service book, it wouldn't go through. If in the future he/she needs his/her emails back, just resend the service book.
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    Re: User doesn't want to receive Email...

    Quote Originally Posted by glehman85 View Post
    have you suggested counseling for this user??
    I scond that.

  10. #10
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    Re: User doesn't want to receive Email...

    ~via BB (wap.pinstack.com)~counseling with a rolled up newspaper

  11. #11
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    Re: User doesn't want to receive Email...

    Common request from the provider side is a blackberry with NO data service just phone and SMS (text msg). Hence the $30k a year millionaire...

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    Re: User doesn't want to receive Email...

    ~via BB (wap.pinstack.com)~
    Go into the messages folder.
    Click the menu button.
    Go to Options.
    Go to Email Settings.
    Change deliver messages to handheld to no and save the changes.

    Then the user can always turn it on if he wishes to check his email and isn't limited by the BES not redirecting.

  13. #13
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    Re: User doesn't want to receive Email...

    ~via BB (wap.pinstack.com)~ The fact that the user doesn't want the mail on it just defeats the whole purpose of a BB. Why doesn't the user get another kind of phone,counceling is also recommended.

  14. #14
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    Re: User doesn't want to receive Email...

    I sell cell phones (by the sea shore) and it hurts my heart everytime I sell a BB without a data plan. If your going to have the phone why not use everything on it?
    ~via BB (wap.pinstack.com)~

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    Re: User doesn't want to receive Email...

    ~via BB (wap.pinstack.com)- as was said in the original post he wanted ALL features of blackberry apart from email. So calendar and contact sync and a reliable phone is all he wants I'm guessing!! Nothing wrong with not having emails, maybe he gets hundreds and doesn't want to be bothered by them!!I still recommend that blackberry is his best choice as nothing beats its reliability!

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