Synchronize folders other than the inbox on the BlackBerry, Folder redirection.





Concept of folder redirection

Basically the phone synchronizes itself with the default folders (inbox, sent items... ) of the e-mail servers, now when users add subfolders to organize the e-mails on the e-mail client the emails in those folders do not get directed to the BlackBerry phone. Folder Redirection is basically specifying additional folders to be synchronized with the phone.

Folder redirection works only with the OS version 4.0 and above

Setting up folder redirection can be done via the Smartphone itself, BlackBerry Desktop Manager or via the BES servers
.

OS version 4.0 – 4.5

1. From the Home screen of the BlackBerry smartphone, click Messages.
2. Press the Menu key and click View Folder.
3. In the Select Folder menu, highlight Inbox, press the Menu key and click Expand.
4. Select the folder that receives new email messages and any additional folders to be redirected to the BlackBerry smartphone.
5. Press the Menu key and click Select Folder.

Note: If the Expand option cannot be selected for any of the folders, or if the Select Folder option is not available, turn off the Wireless Reconcile option on the BlackBerry smartphone and then turn it on again. To access the Wireless Reconcile option, click Messages, then press the Menu key and click Options > Email Reconciliation. Press the Menu key and click Save.

OS version 4.5 to 5.0

1. From the Home screen of the BlackBerry smartphone, click the Desktop mailbox.
2. Press the Menu key and click Options then click Email Settings.
3. Press the Menu key and select Folder Redirection.
4. Expand Desktop, expand Mailbox - and expand Inbox as necessary.

Select or clear each check box as required (select check boxes for any folders required to be redirected to the BlackBerry smartphone)

OS version 6

1. From the Home screen, select the Desktop message icon.
2. Click the Menu key and select Options.
3. From the Email Preferences screen, click Email Preferences.
4. At the top of the Email Preferences screen, select the Desktop Message Service and click the Menu key.
5. Highlight and select Folder Redirection.
Choose the mailbox, expand if necessary, and check folder items to redirect.
6. Press the Menu key and click Save.

Via BlackBerry Desktop Manager

1. Open the BlackBerry Desktop Manager and double-click Email Settings.
2. Click the General tab.
3. In the Folder Redirection section, select the Selected folders option.
4. Click Choose Folders.
5. In the Choose Folders window, expand the folder that receives new email messages.
6. Select the folder that receives new email messages and any additional folders to be redirected to the BlackBerry smartphone.
7. Click OK.
This can also be enabled via the BES console, for instructions please refer to Folder redirection via BES console