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We have Blackberry server 3.6, all the users are connectted Blackberry device using the Desktop ... Server Admins forum

  1. #1
    rs13399's Avatar
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    "The Outlook Desktop could not send the message".

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    We have Blackberry server 3.6, all the users are connectted Blackberry device using the Desktop manager software.
    Now users not able to send mail from Blackberry , user get error message as
    "The Outlook Desktop could not send the message". there is no problem in receving mails.

  2. #2
    cp6169's Avatar
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    Re: "The Outlook Desktop could not send the message".

    Welcome to pinstack. What have you tried to do to resolve this? New activation? Resend service books?

  3. #3
    rs13399's Avatar
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    Re: "The Outlook Desktop could not send the message".

    We have done connecting the Blackberry to Desktop and running the desktop sync.
    no luck

  4. #4
    rs13399's Avatar
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    Re: "The Outlook Desktop could not send the message".

    From where we can Resend service books?

  5. #5
    ljbyar's Avatar
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    Re: "The Outlook Desktop could not send the message".

    To resend your service books, click Options/Advanced/Host Routing Table/Click/Register Now. Then, follow it up with a battery pull reset.

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