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Hello, I hope someone can help me. I have BES 4.0 for MS Exchange server ... Server Admins forum

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    jfernandez's Avatar
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    Tagged email

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    Hello,
    I hope someone can help me. I have BES 4.0 for MS Exchange server 2000. I have a client that just lost all his data on his BlackBerry, and needs to get everything back. Unfortunately, BB support says that once email is tagged as sent to the BB, it can't be re-sent. Does anyone have a workaround for this? the problem is that on his folders, he has emails dating back years, but now they're gone, with only 30 days of email.

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    Re: Tagged email

    ~~~Posted via Blackberry @ wap.pinstack.com~~~

    Does the email still exsist in his Outlook? Make sure that he doesn't have a Backup of his blackberry data on his PC you may want to do a search.Often times there is.

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    jfernandez's Avatar
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    Re: Tagged email

    No, there is no backup of his BB data.

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    Re: Tagged email

    Well I'm sure this isn't what you want to hear; but without a backup I'm afraid your stuck.

    I don't think you can do data recovery on a BlackBerry like you would with a Harddrive on a computer. It would theretically be possible as long as the data isnt overwritten it should technicly still be there; but I don't think anyone made a program to retrieve the data.
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    Re: Tagged email

    Always do a backup every other week or at least once a month.
    vipz o';'o

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