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We have a BES for Domino server that was recently upgraded to 4.1.6 MR6 from ... Server Admins forum

  1. #1
    Lakes_Puma's Avatar
    Lakes_Puma no está en línea Stack level 1
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    Some devices need key regenerating constantly

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    We have a BES for Domino server that was recently upgraded to 4.1.6 MR6 from 2.2

    Everything seems to have gone OK but out of about 50 users there are about 7 that are affected with the issue of the device not keeping in sync with their desktop mail.

    Examining the logs I see the effected users with one or both of the following errors

    DecryptDecompress() failed

    BBR Authentication failed

    but we have tried removing the users and re-adding them, wiping the device, new devices, re-activating using USB, regenerating the key form the device

    but the issues keeps coming back for these few users.

    Any ideas?

  2. #2
    BES Noob's Avatar
    BES Noob no está en línea BES Pro
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    Have you spoken to your lotus notes admin and had him check their user profile?

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