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Hi BES admins, Anyone who can shed a little light on this annoying problem would ... Server Admins forum

  1. #1
    Spoook's Avatar
    Spoook no está en línea BES Pro
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    Services not always starting

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    Hi BES admins,

    Anyone who can shed a little light on this annoying problem would be really appreciated. Often (but not always) when the BES server restarts, not all BES services start up (even though they're on automatic) Sometimes all I have to do is go into services and kick start them , other times I have to restart the server again. A bit annoying and I don't like not knowing why.

    Today for instance, the server rebooted overnight because of some automatic updates. Lo and behold, BB Router service and BB Dispatcher weren't running. Was able to kick-start the Router service, but couldn't start the BB Dispatcher. I kept getting event log errors when i tried to start the BB Dispatcher (10000: like [DIAG] EVENT=bind_failed, ERROR=10048, 10060: [BIPPa] Failed to start listening for connections, 10261: Unable to start BIPPa Controller. I rebooted the server and bang, everything was working fine.

    Does anyone else get this or have any idea what's going on? Thanks for any help you can give BES gurus.

  2. #2
    jrockett's Avatar
    jrockett no está en línea BES Pro
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    Re: Services not always starting

    Have there been any new windows security updates? Check to see if MS06-071 is installed. If so there is a BB article on a similar issue:

    BlackBerry Dispatcher, BlackBerry Synchronization Service, and BlackBerry Policy Service do not start
    Data Outages
    Reinstall OS
    Desktop/Device Page

    Yes, I'm a BES admin with an iPhone 3G.

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  3. #3
    Spoook's Avatar
    Spoook no está en línea BES Pro
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    Re: Services not always starting

    sorry - been off for a while. thanks for your post. I'll definitely try this.

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