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The BoxTone group just gave my team a presentation of their product. Looks decent. Just ... Server Admins forum

  1. #1
    flipnaman's Avatar
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    Server Monitoring Tools

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    The BoxTone group just gave my team a presentation of their product.
    Looks decent.

    Just wanted to run with other BES admins.
    Do you use this product?
    Any other suggestions of software?

    Thanks in advance.

    Nelson Judan

  2. #2
    sberghorn's Avatar
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    Sorry.. IE8 BETA....
    Last edited by sberghorn; 09-23-2008 at 02:54 PM.

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    Hi Nelson,

    We just purchased and installed Boxtone a few weeks ago. I have to say I am very impressed. It has been working great. Their support has been great as well. Easy to install and easy to use. Oue support team uses it for troubleshooting end-user issues, server issues and reporting. The asset iventory piece has been invaluable to us. It makes managing 3000+ users much easier.

    Steve

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    We're looking at boxtone and Zenprise right now.

    Both have similar offerings, though there are a few features each has that the other doesn't.


    And both benefit from having little competition - the pricing was a bit steep.

  5. #5
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    What are you looking to do with the monitoring solutions? You can load the BES Monitoring web app from the install directory (4.5.x) ...I dunno if it will help you with what you need though...

  6. #6
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    Hi Nelson, I work for Zenprise and would be more than happy to show you a demo of our product. If you want an unbiased, 3rd party perspective of our product, eWeek Labs recently installed, tested, and reviewed our product. I can't seem to include a link to the article in the post, so just do a Google search on "Zenprise Eases BlackBerry Management."

    BTW, they ended up giving Zenprise an Analyst Choice Award, which is a distinction that they give to the very best reviewed products.

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    Hi Nelson,
    I am a new Boxtone customer with 3200 users and 27 BES servers worldwide.
    The installation was outstanding due to the strong engineer I had working the install. Since the implementation I have identified issues that were not available before Boxtone and have saved a lot of time and money with troubleshooting issues.
    Chris



  8. #8
    flipnaman's Avatar
    flipnaman no está en línea Stack level 1
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    Thank you all for the feedback.

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