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Greetings, I currently run BES 4.0 on MS Exchange 2k3 SP2 with 50 users, some ... Server Admins forum

  1. #1
    VazcomIT's Avatar
    VazcomIT no está en línea Stack level 1
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    Question Red "X" when sending to some external domains, click "Resend" and send work

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    Greetings,

    I currently run BES 4.0 on MS Exchange 2k3 SP2 with 50 users, some of the users have an issue when sending to external domains from the handheld (Some 7520, some 8830, some 7100)

    They get a Red "X" when sending message, but if they then click in on the message and choose "Resend" the message goes thru ok.

    This never happens when sending to someone on our domain, only external domains, and not all external domains, just some...it seems rather random.

    I have researched this to exhaustion, with no resolution, maybe someone here will have had the same issue and a possible resolution.

    Thanks in advance for your insight.
    Thanks!

    Joseph Schroeder ~MCSE + Security
    System Administrator III
    Vazcom Communications, Inc.

  2. #2
    jdellasala's Avatar
    jdellasala no está en línea Device Pro
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    When you open one of the Red X messages, there should be an error message in the header area. It will usually give you a good idea of what the problem might be.
    .
    JerryD

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