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Hi All, I have a user with a BB Pearl running on a BES for ... Server Admins forum

  1. #1
    jdubuke's Avatar
    jdubuke no está en línea Stack level 1
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    Recurring Appointment not transferring

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    Hi All,
    I have a user with a BB Pearl running on a BES for Exchange (4.1 SP4 MR3).
    I he adds a birthday in Outlook, it does not transfer to his BB. A regular appointment transfers with no problem. He has shown me this problem - it is 100% reproducible.
    To make things weirder, he has some birthdays that DID sync. I looked at the 2 entries and cannot for the life of me see any difference between them. I tried adding one in the past, for today, and in the future, and none of them transfer.
    Can anyone shed some light on this?
    Jerry

  2. #2
    jdubuke's Avatar
    jdubuke no está en línea Stack level 1
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    Re: Recurring Appointment not transferring

    so nobody else has seen this issue?

  3. #3
    Tim_W's Avatar
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    Post Re: Recurring Appointment not transferring

    Try the following:

    Go to your CALENDAR icon
    Then OPTIONS
    Then select Wireless Synchronization and CHANGE OPTION
    Select NO
    Then SAVE

    Then go back to Wireless Sychronization and CHANGE OPTION
    Select YES
    Then SAVE

    If this doesnt' work then from the home screen go to OPTIONS
    Then ADVANCED OPTIONS
    Then SERVICE BOOKS
    Select CICAL (This is the service book for the CALENDAR)
    Select DELETE
    Then go back and and select UNDELETE to bring the CICAL Service book back

    I've had this problem with a couple of end users and believe it or not both of these options works....

    Regards,
    Tim

  4. #4
    woodi68's Avatar
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    Re: Recurring Appointment not transferring

    I gree with Tim.

  5. #5
    Davedwin's Avatar
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    Re: Recurring Appointment not transferring

    ~via BB (wap.pinstack.com)~In addition to what Tim suggested try the same through sync options in DTM.

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