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Hi All Heres my first thread of hopefully many. Setup: 100 blackberrys ranging from 72xx, ... Server Admins forum

  1. #1
    m_zafar's Avatar
    m_zafar no está en línea Stack level 1
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    Purgeing emails from exchange account

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    Hi All

    Heres my first thread of hopefully many.

    Setup:
    100 blackberrys ranging from 72xx, 71xx, 79xx, 8700, 8800
    Server: BES v4.0
    Email: Exchange 2000

    Current issue:

    Got a whole load of users that delete emails from their BB handhelds as soon as their mailbox goes beyond its limit (250MB). Although the BB's are configured to delete from the BB and mailbox, the emails move into 'Deleted items' on the exchange mailbox. This obviously doesnt resolve the issue as the mailbox doesnt decrease in size. Here are the workarounds:

    1. User logs into OWA or Outlook client and empty deleted items
    2. Purge emails via the BB handheld
    Option one works however its a hassle
    Option 2 will be ideal however it appears to work on the 8800 only. Is this option available in the older models (apart from the perl)? and if so in what versions. have some users with the 7290 complaining alot.


    Many thanks

  2. #2
    hayden's Avatar
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    Re: Purgeing emails from exchange account

    Does this help:
    http://www.msexchange.org/tutorials/MF012.html

    also, Create a mailbox management recipient policy. Schedule it to run, or you can kick it off manually per server.

    The policy will allow you to specify which folders, and what criteria messages have to fit in order to be purged.

  3. #3
    DCookSta's Avatar
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    Re: Purgeing emails from exchange account

    Great question and answer, I've been wondering about this for a while.

    ~via BB (wap.pinstack.com)~

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