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Hello, This little problem is driving me nuts. We have 13 Blackberrys that sync wirelessly ... Server Admins forum

  1. #1
    thenoble06's Avatar
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    Problems syncing Outlook Tasks with BES

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    Hello,

    This little problem is driving me nuts.

    We have 13 Blackberrys that sync wirelessly with our BES server. Everything syncs as it should and works as it should EXCEPT Outlook tasks. Tasks don't sync at all.

    The handhelds are set to enable Wireless Syncing of tasks - and the BES is set up to allow wireless syncing of tasks. But it simply won't work. Email/calender/contacts etc all sync fine though.

    I am missing something very obvious! Any help would be great!

    A

  2. #2
    JBREEZY's Avatar
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    Thumbs up Re: Problems syncing Outlook Tasks with BES

    Synchronize organizer data over the wireless network
    [Trackball Devices-[Contacts, Calendar, Tasks, Memos)
    [1. In the address book, calendar, task list, or memo list, press the Menu key.
    2. Click Options.
    3. Set the Wireless Synchronization field to Yes
    4. Press the Menu key
    5. Click Save

    If it already set to yes, change it to no, save it and back to yes, then save it again. It should update in a few minutes. If the wireless sync option is missing, delete\undelete the Desktop [Sync] service book and give it about 10 mins for the enterprise activation to automatically run again and perform hard reset. Go back and turn on wireless sync back on.

  3. #3
    thenoble06's Avatar
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    Re: Problems syncing Outlook Tasks with BES

    Thanks for the ideas JBreezy.

    Unfortunately - I still can't the tasks to sync. Like I said - email/calender etc all sync perfectly - but i can't get the tasks to sync.

    Would wiping the device and then activating it again be worth a try?

  4. #4
    thenoble06's Avatar
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    Just a quick *bump* - anyone any ideas?

  5. #5
    saukrateaz's Avatar
    saukrateaz no está en línea Stack level 3
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    Have ytou restarted the BES services since making changes? Maybe Restart the information store for Exchange as well. (shot in the dark)
    "When you do the common things in life in an uncommon way, you will command the attention of the world."
    -George Washington Carver

  6. #6
    Rudegar's Avatar
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    No Wireless Sync in options

    Just switched to a new device. Pearl 8110. No wireless sync in the options filed for tasks and notes. Email and calendar work fine

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