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Hi I am thinking of requesting a policy so we have a support number on ... Server Admins forum

  1. #1
    slewis1972's Avatar
    slewis1972 no está en línea Stack level 1
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    Policy to have a number on front BB if lost?

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    Hi

    I am thinking of requesting a policy so we have a support number on the front screen of all BB's so if lost, then we may get the off call back.

    Am I correct this information actually gets logged on the device under users information?

    We run Bes 4,1, so any info on hos to do the policy would be appreciated.

    Scott

  2. #2
    Smith1's Avatar
    Smith1 no está en línea Stack level 1
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    Re: Policy to have a number on front BB if lost?

    Correct, the owner info can be sent via an IT command and can be locked via an it policy

    Lock Owner Info
    Specify whether the user can change fields in the Owner options screen on the BlackBerry device.
    •1: Lock Information text
    •2: Lock Name text
    •3: Lock both Name and Information text

    Use this IT policy rule to lock the text defined in the Set Owner Info and Set Owner Name rules.
    You can overwrite this information by sending the Set Owner Information IT Admin command to the BlackBerry device.

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