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I'm on BES 4.1, BB 8800. I'm having a problem with pin-to-pin. When I pin ... Server Admins forum

  1. #1
    cameronshove's Avatar
    cameronshove no está en línea Stack level 1
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    Question Pin-to-pin displays incorrect To: name

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    I'm on BES 4.1, BB 8800. I'm having a problem with pin-to-pin. When I pin another BES user they receive the message. But when I scroll down on their reply, the To: field in my original message is no longer their name but another user. The pin-to-pin is technically working, but I wonder if that other user (or someone else??) is receiving the messages also? Is any of this logged somewhere that I could track it down?

    This involves some potentially sensitive information so any help would be very much appreciated. Thank you.

  2. #2
    GaryF's Avatar
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    Re: Pin-to-pin displays incorrect To: name

    Have you looked at the contacts files to see if the PIN is mistakenly entered under the wrong contact name?
    BlackBerry® Certified Support Specialist
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  3. #3
    cameronshove's Avatar
    cameronshove no está en línea Stack level 1
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    Re: Pin-to-pin displays incorrect To: name

    Thank you for the reply. I'm pulling my user from the GAL. I have neither that user or the user that appears in the To: field after sending in my Outlook contacts list.

  4. #4
    PacketRat's Avatar
    PacketRat no está en línea BES Pro
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    Re: Pin-to-pin displays incorrect To: name

    Do your exchange admins store PIN's in the GAL? Sounds like the user in question got a new blackberry and the PIN number hasnt been updated.
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    PacketRat
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