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Hi everyone... I've searched all over for this answer, maybe you guys can help. I'm ... Server Admins forum

  1. #1
    Gman1108's Avatar
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    PIN, SMS & Phone logs

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    Hi everyone...

    I've searched all over for this answer, maybe you guys can help.

    I'm the BES admin of our corp BES v4.0. There's questions being raised about logging all PINs & SMSs to and from our devices.

    I've been through all logs and various files the BES creates on a daily basis on what's going on out there, but I cant seem to the exact PIN/SMS messages including times, recipients and message content.

    Can anyone tell me exactly what I can get from the BES and it's logging regarding these PIN and SMSs and phone calls?

    Thank You All.

  2. #2
    KalebsDad78's Avatar
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    Below is how you can find the information you need and/or how to begin logging that information.

    The BES can log anything incoming or outgoing if you have it setup correctly.


    How To - Enable PIN and SMS logging with BlackBerry Enterprise Server 4.1

    Last Updated: 19 April 2006


    Article Number: KB-05024

    Summary

    This article applies to the following:
    • BlackBerry Enterprise Server™ 4.1
    • IBM® Lotus® Domino®
    • Microsoft® Exchange
    • Novell® GroupWise®
    Procedure

    BlackBerry Enterprise Server 4.1 has a feature where personal identification number (PIN) messages and short message system (SMS) messages, both sent and received on a BlackBerry® wireless device, can be logged to a central repository. By default, only phone call logging is enabled.
    To modify the settings for either of these features, do the following:
    1. In BlackBerry® Manager, in the left pane, click the BlackBerry Enterprise Server you want to modify.
    2. Select the Server Configuration tab, and click Edit Properties.
    3. Click Sync Server.
    4. Double-click Audit Root Directory.
    5. If you want to save the log files, type the path to the location where you would like to save the files. Click OK.
    6. In BlackBerry Manager, in the left pane, click BlackBerry Domain.
    7. Select the Global tab, and click Edit Properties.
    8. Click IT Policy.
    9. In the IT Policy Administration section, double-click IT Policies.
    10. Click one of the policies in the list.
    11. Click Properties > PIM Sync Policy Group.
    12. To monitor SMS or PIN messages, complete the steps in the table below.


      ActionProcedureMonitor the SMS messages users send and receive from BlackBerry devices.
      • Click Disable SMS Messages Wireless Sync.
      • In the drop-down list, select False.
      Monitor the PIN messages users send and receive from BlackBerry devices.
      • Click Disable PIN Messages Wireless Sync.
      • In the drop-down list, select False.
    13. Click OK to close the open windows.
    14. Restart the BlackBerry Synchronization Service. The BlackBerry Enterprise Server creates the log files using the following formats:
      • PIN messages: PINLog_<YYYYMMDD>.csv
      • SMS messages: SMSLog_<YYYYMMDD>.csv
      • Phone calls: PhoneCallLog_<YYYYMMDD>.csv
    New User? - Read the NEW USERS GUIDE

  3. #3
    Gman1108's Avatar
    Gman1108 no está en línea Stack level 3
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    Thatnks so much for the info.
    I'm only on 4.0 BES.

    Looks like I'll have to wait until I upgrade the BES to 4.1.

    Thanks again.

    ~via BB (wap.pinstack.com)~

  4. #4
    Gman1108's Avatar
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    Thatnks so much for the info.
    I'm only on 4.0 BES.

    Looks like I'll have to wait until I upgrade the BES to 4.1.

    Thanks again.

    ~via BB (wap.pinstack.com)~

  5. #5
    njected's Avatar
    njected no está en línea Stack level 1
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    Thank for the info, this is awsome.

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