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Recieved this message in the event log of the blackberry server, The description for Event ... Server Admins forum

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    Crompy's Avatar
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    Question Not recieving emails

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    Recieved this message in the event log of the blackberry server,

    The description for Event ID ( 20406 ) in Source ( BlackBerry Controller ) cannot be found. The local computer may not have the necessary registry information or message DLL files to display messages from a remote computer. You may be able to use the /AUXSOURCE= flag to retrieve this description; see Help and Support for details. The following information is part of the event: 'BESSERVER' agent 1: will not restart - reached the maximum of 10 restarts per 24 hours.

    When browsing the blackberry manager its says all is running but have had no messages to any of the 52 blackberrys for 4 hours now.

    Any ideas ?

    Many Thanks

  2. #2
    dlogsdon's Avatar
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    Re: Not recieving emails

    What does the logs say?
    Magt logs in the program directory.

  3. #3
    Crompy's Avatar
    Crompy no está en línea Stack level 1
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    Re: Not recieving emails

    Problem resolved, changed exchange servers, changed MAPI to new server, but didnt change it in the Blackberry configuration. So when the services were restarted. It was still looking for the old exchange box.
    My Mistake but hopefully will help others.

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