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Hello all, I’m running a 25 user BES 4.1 (latest updates) with exchange 2003 (latest ... Server Admins forum

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    cryptopimp's Avatar
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    No address book sync after activation

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    Hello all, I’m running a 25 user BES 4.1 (latest updates) with exchange 2003 (latest updates) and I have an issue many people have complained about and it’s driving me nuts.

    Some seemingly random new activations simply never get their contacts synced up, (even if the wireless sync option is present) tried every fix in the book including wiping the handheld, activating via desktop, deleting and undeleting the sync service book, enabling and disabling wireless sync on contacts

    The ONLY thing that ever works is completely nuking the user from active directory and rebuilding them from scratch, needless to say this isn’t fun. Has anybody every managed to nail down the definitive reason as to why this happens?


    Thanks

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    cp6169's Avatar
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  3. #3
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    Re: No address book sync after activation

    Would be also interested, got some folks which are experiencing this....
    I just also try out all workarounds and if it doesn't help. Recreate the stuff from scratch....
    I'm awaiting eagerly new BES version 4.1.5 ....

  4. #4
    maximinus058's Avatar
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    Re: No address book sync after activation

    Possibly a service issue, loss of data during activation.
    who's the carrier?

  5. #5
    danieltx's Avatar
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    I have the same issue. Any ideas from anyone?

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