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We have started to recieve this error message late last week. Anyone seen it or ... Server Admins forum

  1. #1
    coachthomas's Avatar
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    New error message

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    We have started to recieve this error message late last week. Anyone seen it or have any clue what it is?

    [FONT=Arial]Event Type: Error[/FONT]
    [FONT=Arial]Event Source: BlackBerry User Administration Service[/FONT]
    [FONT=Arial]Event Category: None[/FONT]
    [FONT=Arial]Event ID: 10000[/FONT]
    [FONT=Arial]Date: 4/17/2007[/FONT]
    [FONT=Arial]Time: 12:22:31 PM[/FONT]
    [FONT=Arial]User: N/A[/FONT]
    [FONT=Arial]Computer: FUTAPBES01[/FONT]
    [FONT=Arial]Description:[/FONT]
    [FONT=Arial]The description for Event ID ( 10000 ) in Source ( BlackBerry User Administration Service ) cannot be found. The local computer may not have the necessary registry information or message DLL files to display messages from a remote computer. You may be able to use the /AUXSOURCE= flag to retrieve this description; see Help and Support for details. The following information is part of the event: RolesManager::LoadListFromRoles() - Error -2147467259: Unspecified error : Microsoft OLE DB Provider for SQL Server (Connection failure).[/FONT]

  2. #2
    cwax's Avatar
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    Re: New error message

    Quote Originally Posted by coachthomas
    We have started to recieve this error message late last week. Anyone seen it or have any clue what it is?

    [FONT=Arial]Event Type: Error[/FONT]
    [FONT=Arial]Event Source: BlackBerry User Administration Service[/FONT]
    [FONT=Arial]Event Category: None[/FONT]
    [FONT=Arial]Event ID: 10000[/FONT]
    [FONT=Arial]Date: 4/17/2007[/FONT]
    [FONT=Arial]Time: 12:22:31 PM[/FONT]
    [FONT=Arial]User: N/A[/FONT]
    [FONT=Arial]Computer: FUTAPBES01[/FONT]
    [FONT=Arial]Description:[/FONT]
    [FONT=Arial]The description for Event ID ( 10000 ) in Source ( BlackBerry User Administration Service ) cannot be found. The local computer may not have the necessary registry information or message DLL files to display messages from a remote computer. You may be able to use the /AUXSOURCE= flag to retrieve this description; see Help and Support for details. The following information is part of the event: RolesManager::LoadListFromRoles() - Error -2147467259: Unspecified error : Microsoft OLE DB Provider for SQL Server (Connection failure).[/FONT]
    not sure if that one will show up, but you can do a search for it here:

    http://na.blackberry.com/eng/support/




  3. #3
    hayden's Avatar
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  4. #4
    jhoetzl's Avatar
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    Re: New error message

    Any recent MDAC fixes? Or any other Data layer related service packs/upgrades/hotfixes?
    BES Admin, BB User, Factotum
    Curve 8320 OS: 4.2.2.184 (338) on T-mobile
    BES v4.1.5 w/Lotus 7.0.2

  5. #5
    coachthomas's Avatar
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    Re: New error message

    Found the problem. Blackberry User Administration Service was running. Disabled it and the problem went away.
    Thanks for helping.

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