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Well among other things I find myself now to be the BES admin. First thing ... Server Admins forum

  1. #1
    billtcat's Avatar
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    Smile New Admin Needs Helpq

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    Well among other things I find myself now to be the BES admin.

    First thing I need is a correct command line to run the BlackBerryBackup and backup everything (settings, users, etc).

    Could someone help me out please.


    Thanks

    Bill

  2. #2
    hayden's Avatar
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    Re: New Admin Needs Helpq

    This is covered in detail in the BES Maintenance Guide. I've attached for you for BES 4.0 at least. If you have earlier version you can download from blackberry.com click support.

    Here's and excerpt of what to look for:

    Backing up data

    BlackBerry handhelds maintain vital operating data in the Exchange Information Store in each user’s Microsoft Exchange mailbox. The data is stored in hidden BlackBerry folders. As long as Microsoft Exchange does not have information store problems, the BlackBerry information is safe in the event that the BlackBerry Enterprise Server becomes unavailable.
    Backing up the BlackBerry Enterprise Server Perform a full system backup regularly so that you can recover data in the event of system failure on the computer on which the BlackBerry Enterprise Server Software is installed.

    It is critical that you back up the following data:
    Backing up user mailboxes and hidden BlackBerry folders using Microsoft
    Exchange Brick-level Microsoft Exchange backups back up individual user mailboxes, and is the most effective way to back up and restore BlackBerry hidden folders in Microsoft Exchange. As an additional level of redundancy, use the BlackBerry Backup utility to back up user’s BlackBerry data.

    Backing up user data using the BlackBerry Backup tool
    The BlackBerryBlackup tool is a disaster-recovery tool that backs up and restores BlackBerry information contained in hidden folders from users’ mailboxes. You can perform a full backup of the BlackBerry Enterprise Server and its configuration information and user mailboxes using the tool.
    1. At a command prompt, switch to the directory in which the installed utilities are stored.
    2. continued.... see pages 33 - 34 and 38 onward etc for details
    Attached Files Attached Files

  3. #3
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    Re: New Admin Needs Helpq

    Read it and tried to get it to work but with no luck.
    Can somone post an example command line to backup everything please?

    Bill

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    Re: New Admin Needs Helpq

    Code:
    BlackBerryBackup.exe -b [-i filename] <-n/-r/-f> [-d] [-n] [-w] [-m] [-y]
    If it doesn't work contant RIM BES support. Changes are varibles that are to be inplace were not set correctly.

    If you get "error accessing client" then make sure you already updated to SP3.

    You havn't listed your server specs, BES version, # users, error messages etc.

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    Re: New Admin Needs Helpq

    ~via BB (wap.pinstack.com)~

    As far as I'd love to help unfort I've never had my hands on bes server access yet to play. Anyone want to give me some access? Lol "insert evil laugh here"

  6. #6
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    Re: New Admin Needs Helpq

    LOL neither have I but I want to learn as much about it as possible before I end up in the OP's situation.

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    Re: New Admin Needs Helpq

    BES express is the place to start:
    http://blackberryforums.pinstack.com...ead.php?t=2485

    However, BES Express requires an email server (MS Exchange-$500.00 USD/Domino/Groupwise)...

    Not many uses have access to a server already running one of these and database software.

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    Re: New Admin Needs Helpq

    ~via BB (wap.pinstack.com)~ well I have a server I bought from work. All I need is the software right? Withthe express do youy need to purchase hardware components?

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    Re: New Admin Needs Helpq

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    Oh yeah btw thanks hydn

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    Re: New Admin Needs Helpq

    BES 4.0 15 Users

    Command line anyone?

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    Re: New Admin Needs Helpq

    the command line is:

    BlackBerryBackup.exe -b [-i filename] <-n/-r/-f> [-d] [-n] [-w] [-m] [-y]

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    Re: New Admin Needs Helpq

    Quote Originally Posted by pentace
    ~via BB (wap.pinstack.com)~ well I have a server I bought from work. All I need is the software right? Withthe express do youy need to purchase hardware components?
    No additional hardware required. Just be sure your server meets the requirements

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    Re: New Admin Needs Helpq

    Add me to your bes pent. Haha

    ~via BB (wap.pinstack.com)~

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