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We are working with BES 4.1 and all is well except the contact sync. I ... Server Admins forum

  1. #1
    nacmac's Avatar
    nacmac no está en línea Stack level 1
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    Smile My contacts won't sync with BES 4.1

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    We are working with BES 4.1 and all is well except the contact sync. I am the 'uneducated' BES admin so I have access.

    Can someone help me? Phone has been wiped, reactivated, service books resent, and some other misc attempts at fixing this problem.

    The mail and calendar are synching fine.

    I think the contacts might be saved in a file that is not 'available' to the BES. But I do not know how to check. It appears to be saving on the server, like everything else. How can I check? Properties for the contacts does not give me enough info.


    BUT, I would love to hear other suggestions to fix this also!!

    Thank you!!

  2. #2
    nacmac's Avatar
    nacmac no está en línea Stack level 1
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    Does anyone have ideas??

  3. #3
    nacmac's Avatar
    nacmac no está en línea Stack level 1
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    My contacts won't sync with BES 4.1

    Any ideas??

  4. #4
    knottyrope's Avatar
    knottyrope no está en línea Stack Professional
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    What email server do you use?
    How many contacts?
    What is the size of your contacts folder?
    How long did you wait for it to sync?
    What color is the phone?
    What OS is the phone?
    What model is the phone?
    What else can you tell us?
    What else can you tell us?

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