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Hi, I have migrated some users from an exchange 5.5 server to a 2003 server, ... Server Admins forum

  1. #1
    pixology's Avatar
    pixology no está en línea Stack level 1
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    Migrating users from 5.5 to 2003 problems

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    Hi,

    I have migrated some users from an exchange 5.5 server to a 2003 server, and am having problems with BES 3.6.2.14. When I try to add a 2003 user using the GAL to BES it fails with error an message.

    “Failed to add user xxxx to the BlackBerry Server. Unable to open mailbox for user. The user's mailbox may have been deleted”

    I added BESadmin as a delegate within exchange system manager on the exchange 2003 server, but this has not helped, I still get the same error message.


    I have to admit I am a bit stuck as to what is causing the error, I did not setup the blackberry server, it was done by someone who was in my role previously, all users currently listed in BES have the 5.5 server name listed under the Exch.Server
    column, but I cannot see how to add users from the other server ?

    Any help appeciated.
    Last edited by pixology; 07-03-2007 at 08:14 AM.

  2. #2
    GBernhardt's Avatar
    GBernhardt no está en línea Stack level 1
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    5.5 2003 migration

    How is your ADC setup?
    Are all the 5.5, BES and 2003 servers on the same subnet?

  3. #3
    pixology's Avatar
    pixology no está en línea Stack level 1
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    Re: Migrating users from 5.5 to 2003 problems

    yes all on same subnet

  4. #4
    maximinus058's Avatar
    maximinus058 no está en línea BES Pro
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    Re: Migrating users from 5.5 to 2003 problems

    Does besadmin have the "administer information store" right?

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