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We constantly get alerts about different messaging agents not responding. BES runs fairly well but ... Server Admins forum

  1. #1
    coachthomas's Avatar
    coachthomas no está en línea Stack level 2
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    Messaging Agent errors

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    We constantly get alerts about different messaging agents not responding. BES runs fairly well but we would like to be able to get this to stop. Here is what the log that is generated says. Can anyone make anything of these?.

    Messages Logged at Error, Warning and Other:
    Host Name: fgaapbes01
    Service: BlackBerry Dispatcher FGAAPBES01
    Event Occ. Description
    ----- ----- --------------------
    20209 1 {%s} DecryptDecompress() failed, Tag=%d, Error=%d
    Service: BlackBerry Messaging Agent FGAAPBES01 Agent 1
    Event Occ. Description
    ----- ----- --------------------
    20000 6
    20045 113 CalICSAgent::Synch: Could not save synchronization state for %s.
    20048 108 CalICSAgent:: - %s %s(0x%08lx) failed for %s.
    20190 1 {%s} GetRIMCalendar() failed: %s, EntryId=%d
    20205 521 {%s} AddRefIDProp() failed: %s, EntryId=%d
    20265 5 {%s} MAPIMailbox::%s - %s (0x%08lx) failed.
    20301 607 {%s} Unable to save configuration settings or statistics.
    Service: BlackBerry Messaging Agent FGAAPBES01 Agent 2
    Event Occ. Description
    ----- ----- --------------------
    20000 71
    20185 39 {%s} GetRIMMessage() failed: %s, EntryId=%d
    20265 8 {%s} MAPIMailbox::%s - %s (0x%08lx) failed.
    20266 4 {%s} CDOCalendar::%s - %s (0x%08lx) failed.
    25016 77
    Service: BlackBerry Messaging Agent FGAAPBES01 Agent 3
    Event Occ. Description
    ----- ----- --------------------
    20000 11
    20045 176 CalICSAgent::Synch: Could not save synchronization state for %s.
    20048 172 CalICSAgent:: - %s %s(0x%08lx) failed for %s.
    20190 1 {%s} GetRIMCalendar() failed: %s, EntryId=%d
    20205 531 {%s} AddRefIDProp() failed: %s, EntryId=%d
    20265 4 {%s} MAPIMailbox::%s - %s (0x%08lx) failed.
    20301 1535 {%s} Unable to save configuration settings or statistics.
    50094 2
    50095 1
    Service: BlackBerry Messaging Agent FGAAPBES01 Agent 4
    Event Occ. Description
    ----- ----- --------------------
    20000 3
    20185 78 {%s} GetRIMMessage() failed: %s, EntryId=%d
    20265 3 {%s} MAPIMailbox::%s - %s (0x%08lx) failed.
    25016 143
    Service: BlackBerry Messaging Agent FGAAPBES01 Agent 5
    Event Occ. Description
    ----- ----- --------------------
    20000 13
    20001 18 {%s} CalSyncState::%s - %s(0x%08lx) failed.
    20004 9 {%s} CalSyncState::%s - %s failed.
    20033 9 {%s} CDOCalendar::%s - ConsistencyCheck failed.
    20043 9 CalICSAgent::Synch: Could not reload synchronization state for %s.
    20048 8 CalICSAgent:: - %s %s(0x%08lx) failed for %s.
    20171 14 {%s} ReloadPagerConfig() failed
    20174 76 {%s} ReloadPagerStats() failed
    20176 8 {%s} GetNewMessages() failed: %s
    20179 9 {%s} ConsistencyCheck() failed: %s
    20185 114 {%s} GetRIMMessage() failed: %s, EntryId=%d
    20190 14 {%s} GetRIMCalendar() failed: %s, EntryId=%d
    20224 2 {%s} MarkAppointmentAsSynchronized() failed: %s
    20265 202 {%s} MAPIMailbox::%s - %s (0x%08lx) failed.
    20266 4 {%s} CDOCalendar::%s - %s (0x%08lx) failed.
    20273 8 {%s} GetNewDeletedMessages() failed
    20274 7 {%s} GetMessageStatusUpdates() failed
    20275 9 {%s} GetNewMovedMessages() failed
    20280 9 {%s} DoICS() failed: %s
    20301 138 {%s} Unable to save configuration settings or statistics.
    20440 3 {%s} %s LoadFolderList failed.
    20535 25 {%s} %s - Failed getting contents table (type=%ls) (0x%08lx).
    20539 25 {%s} %s(%d) failed: %s
    50094 1
    50102 1

    Host Name: fohapbes01
    Service: BlackBerry Dispatcher FOHAPBES01
    Event Occ. Description
    ----- ----- --------------------
    10000 2 CRITICAL ERROR in the BlackBerry Dispatcher
    20209 30 {%s} DecryptDecompress() failed, Tag=%d, Error=%d
    20314 1 {%s} Device ID used to be %s but is now blank.

  2. #2
    cp6169's Avatar
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  3. #3
    melerant's Avatar
    melerant no está en línea Stack level 4
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    Re: Messaging Agent errors

    ~via BB (wap.pinstack.com)~

  4. #4
    hayden's Avatar
    hayden no está en línea Stack Mod
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    Re: Messaging Agent errors

    checking on this...

  5. #5
    paulhthomas's Avatar
    paulhthomas no está en línea Stack level 1
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    Re: Messaging Agent errors

    did anyone ever find a fix for this? I'm getting exactly the same "AddRefIDProp() failed:" errors

    Cheers

    Paul

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