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I'm using BES and starting two weeks ago, no messages gets delivered to my device ... Server Admins forum

  1. #1
    goldchair's Avatar
    goldchair no está en línea Stack level 1
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    Question messages not deliverd to BB from 7AM to 730AM

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    I'm using BES and starting two weeks ago, no messages gets delivered to my device between 7 am to 730 am, I do see messages in my outlook between that time and this issue just started .

    Can you Advice.


    Is this a device issue???

  2. #2
    RogerG's Avatar
    RogerG no está en línea Stack Administrator
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    Sounds like a server issue to me. Check with your BES admin to see if they have some sort of maintenance they perform during that time which shuts down the mail delivery.

  3. #3
    KalebsDad78's Avatar
    KalebsDad78 no está en línea Device Pro
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    RoGro is probably correct...

    We have the same issue at my office and our devices do not receive messages to their devices between midnight and 0100 and it is because back-ups are being ran and it automatically shuts off the connection between the BES & the mail server for the back-ups to run without error.
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