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Have a problem with a couple of pearls ..... Environment - Exchange 2003 / BES ... Server Admins forum

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    GazN's Avatar
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    Mail count on Blackberry handsets

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    Have a problem with a couple of pearls .....

    Environment - Exchange 2003 / BES 4.0

    If a mail is read on exchange, the mail count is not updated on the handset - so the number of unread mails keeps on going up.....

    If you reverse this and read on the handset, exchange is updated fine....

    Have oerformed reconciliation, checked that wireless recon is on, mailbox wins on conflict, update on mailbox and handheld... all looks ok

    Has anyone come across this before?

  2. #2
    Rcbjr's Avatar
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    Re: Mail count on Blackberry handsets

    Bringing this back up to see if we can't get an answer for GazN.

    Rcbjr.
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  3. #3
    GazN's Avatar
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    Re: Mail count on Blackberry handsets

    Update: Did manage to find this article on one way reconciliation.
    Thanks all -

    http://www.blackberry.com/btsc/searc...200%2033295323

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