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I run BES with Exchange. WE have all pearls (except me!) I need to send ... Server Admins forum

  1. #1
    andrewthomas's Avatar
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    Listing IMEI numbers from BB manager

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    I run BES with Exchange.
    WE have all pearls (except me!)
    I need to send the IMEI numbers of half the users back to get replacement pearls as the trackball has given up ghost.

    As this is the case I cannot email them and ask them to go through options -> status to find the imei, copy and email back, can I find it off bes anywhere?

    Thanks in advance

    Andrew

  2. #2
    DCookSta's Avatar
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    Re: Listing IMEI numbers from BB manager

    What version of BES are you running? We've got 4.1 and it shows the IMEI when I select a user. All their info gets listed in the lower pane. The info should be listed toward the bottom by their phone number.

    ~via BB (wap.pinstack.com)~

  3. #3
    andrewthomas's Avatar
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    Thanks cooksta, I was accessing my BES thru remote desktop and it was off the bottom of screen due to different resolution.

    Thanks

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    DCookSta's Avatar
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    Re: Listing IMEI numbers from BB manager

    Quote Originally Posted by andrewthomas
    Thanks cooksta, I was accessing my BES thru remote desktop and it was off the bottom of screen due to different resolution.

    Thanks
    No Problem, glad you got it worked out.

  5. #5
    christy62366's Avatar
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    Re: Listing IMEI numbers from BB manager

    I get my bb reports which include imei's from the sql database not the BES. Go see your database administrators. I have to worn you though, the only accurate thing in the report is the pin number of the devices. For some reason the BES does not update the imei on a lot of the accounts when the device is changed. I've seen incorrect phone numbers and imei's many, many times. I only use the report for verification purposes but don't rely on it at all

    Christy


    Quote Originally Posted by andrewthomas
    I run BES with Exchange.
    WE have all pearls (except me!)
    I need to send the IMEI numbers of half the users back to get replacement pearls as the trackball has given up ghost.

    As this is the case I cannot email them and ask them to go through options -> status to find the imei, copy and email back, can I find it off bes anywhere?

    Thanks in advance

    Andrew

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