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My work just recently decided to prohibit personal blackberrys from accessing BES. No issues there ... Server Admins forum

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    vangorder's Avatar
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    IT policy removal

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    My work just recently decided to prohibit personal blackberrys from accessing BES. No issues there (I'm not griping, I can enjoy nights and weekends in peace now =)).
    I've removed all the "desktop" service books pertaining to my BES account and have had my account removed from the server. My question is how do I remove the IT policy which is now overly-restrictive for my needs?

    Any information you can provide will be most helpful.. Thanks
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    GaryF's Avatar
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    Suggest you take a look at this Blog entry on the subject....

    http://blackberryforums.pinstack.com/blog.php?b=84
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    Looks to be what I need. Thanks, I'll give it a shot when I get home today. ~via BB (wap.pinstack.com)~

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    Worked like a charm! Thanks a lot
    You have two ears, two eyes, and one mouth;
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    Thanks to Jerry D for a great walk through

    Glad it helped!
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    Oops, I'm not quite out of the weeds yet. Upon further review, the password has been made optional (no red lock), but the firewall has not. It is still forcefully enabled. Not that I wouldn't have it enabled anyway, I'm just assuming if it's restricting the firewall it may be restricting something else. Any ideas?

    Also, how do I get rid of my message folders? (Mailbox - Name)
    You have two ears, two eyes, and one mouth;
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    ~via BB (wap.pinstack.com)~

    Vangorder...

    Your little red lock was enabled, and this walthrough helped remove it?

    I have a little red lock and I have no idea how to get rid of it. I've tried some removal guides from here but none worked.

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    Quote Originally Posted by lucky13mt View Post
    ~via BB (wap.pinstack.com)~

    Vangorder...

    Your little red lock was enabled, and this walthrough helped remove it?

    I have a little red lock and I have no idea how to get rid of it. I've tried some removal guides from here but none worked.
    Are you still connected to the BES? If you are, you can't override the IT policy, it will simply re-apply itself.

    I am no longer connected to the BES, before severing that tie my IT department wasn't kind enough to push a blank policy to my device -- Following the above posted walk-through, I've successfully disabled the "red lock" on the Require Password option, but have had no luck on the Firewall option.
    You have two ears, two eyes, and one mouth;
    therefore, listen and observe twice as often as you speak.

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    If you can convince them to re add you, and then apply the secure wipe policy, that will wipe the device and remove the IT policy. This will wipe your blackberry, so be sure you backup before.

    Hope that helps!

    ~via BB (wap.pinstack.com)~

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    Quote Originally Posted by chatster18 View Post
    If you can convince them to re add you.

    Hope that helps!

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    I'm leaning toward this not happening.. some ----- (insert creative word here) sold his personal blackberry with the memory card still installed with classified attachments (I work for DoD) still on the card. So they've decided to nix out all personal blackberrys (company BBs don't have SD slots or have been disabled physically). To readd me would be a security risk my company would not want to take.
    You have two ears, two eyes, and one mouth;
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    Quote Originally Posted by vangorder View Post
    Are you still connected to the BES? If you are, you can't override the IT policy, it will simply re-apply itself.

    I am no longer connected to the BES, before severing that tie my IT department wasn't kind enough to push a blank policy to my device -- Following the above posted walk-through, I've successfully disabled the "red lock" on the Require Password option, but have had no luck on the Firewall option.
    I was never on BES but was getting firewall errors. Once I tried the walkthrough here the little red lock was enabled on my firewall, so now I can't turn it off.
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    vangorder,

    Jerry D who provided the steps confirmed that it "locks the firewall to enabled".
    He is looking for a solution to that however I know of no other issues you will encounter.
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    Quote Originally Posted by GaryF View Post
    vangorder,

    Jerry D who provided the steps confirmed that it "locks the firewall to enabled".
    He is looking for a solution to that however I know of no other issues you will encounter.
    Good, because I would have preferred firewall errors over not being able to turn off the firewall lol. At least then I'd be able to access the programs if I shut off the firewall, but now I can't even do that.

    I have posted about this before, even posted a picture of the little red lock. Would anyone happen to know how to create a blank policy.bin file?

    I read somewhere that the firewall is locked because the original policy.bin was removed.
    BlackBerry Rocks!<-Check it out!

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    Quote Originally Posted by lucky13mt View Post
    Good, because I would have preferred firewall errors over not being able to turn off the firewall lol. At least then I'd be able to access the programs if I shut off the firewall, but now I can't even do that.

    I have posted about this before, even posted a picture of the little red lock. Would anyone happen to know how to create a blank policy.bin file?

    I read somewhere that the firewall is locked because the original policy.bin was removed.
    Im in the same boat.

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    any of you who are on a BES or were on a BES, do you know what BES version the IT dept was using?

    for BES versions 4.1.4 and up, the admin can actually send a delete IT policy command. so it will actually completely remove the policy instead of just installing a blank one. also the device has to have atleast OS version 4.2.2 or higher
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