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Hello, I am not obtaining open my ppt files, the other files (like: doc,pdf open ... Server Admins forum

  1. #1
    dougmetal's Avatar
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    Thumbs down I don't open *.ppt( powerpoint !) in the BB !!!

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    Hello,

    I am not obtaining open my ppt files, the other files (like: doc,pdf open normally....)
    I 've got Blackberry Enterprise Server for Domino Version 4.0
    Lotus Domino version 6.0
    There is a 20 devices this situation ( Model devices : 7290 and 8700g)
    I verified logs and it's written: unknown error ....
    IT Policy there isn't nothing.......
    How I solve this?


    Thanks for support
    Douglas

  2. #2
    oppiTronic's Avatar
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    Re: I don't open *.ppt( powerpoint !) in the BB !!!

    ~via BB (wap.pinstack.com)~
    I remember the same problem. We have Exchange, but this doesn't matter here. I think we had the problem after one service pack installation a while ago.
    The solutionwas to re-add the .ppt extension to the list of known attachement extensions in the attachement service config.

  3. #3
    Rcbjr's Avatar
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    Re: I don't open *.ppt( powerpoint !) in the BB !!!

    dougmetal, Welcome to PinStack.

    I hope that oppiTronic's suggestion cures the problem for you.

    Let us know if there is anything else we can do to help with this problem or your BB.

    Rcbjr
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  5. #5
    dougmetal's Avatar
    dougmetal no está en línea Stack level 1
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    I did installation of service pack ..and now I see *.ppt in my blackberry..
    Thanks for help me !!!

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