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This applies to BlackBerry Enterprise Server™ software versions 3.6, 4.0, and 4.1 for Microsoft Exchange. ... Server Admins forum

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    How To: Create, Assign, View, and Send IT policies

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    This applies to BlackBerry Enterprise Server™ software versions 3.6, 4.0, and 4.1 for Microsoft Exchange.

    Getting Started...


    The BlackBerry Enterprise Server uses an IT policy to control the behavior of the BlackBerry devices assigned to it. IT policies cover a wide range of BlackBerry device functions (for example, passwords, attachment viewing, and available browsers). Administrators can create custom IT policies in addition to the IT policies already present on the BlackBerry Enterprise Server.

    Creating IT Policies

    To create an IT policy, complete these steps:
    BlackBerry Enterprise Server software versions 3.6 and 4.0
    1. Depending on your version, open the BlackBerry Enterprise Server Management console or BlackBerry Manager.
    2. Right-click the BlackBerry Enterprise Server name, then click IT Policy.
    3. Click New, then create a name for the IT policy.
    4. Select the check box beside each IT policy you would like to assign. A description of the IT policy will appear.
    5. To enable the selected IT policy, in the description window, click TRUE. You can select FALSE but you will have to enable the IT policy at a later time.
    6. Click Apply, then click OK.

    BlackBerry Enterprise Server software version 4.1
    1. In BlackBerry Manager, select Servers, then click Global tab.
    2. From the Tasks menu, click Edit Properties.
    3. Select IT Policy, then double-click IT Policies.
    4. Click New, then create a name for the IT policy.
    5. Select an IT policy group to view the associated IT policy rules.
    6. Select the appropriate IT policy rules.
    7. Click Apply, then click OK.

    Assigning IT Policies

    To assign an IT policy to a BlackBerry device user, complete the following steps:
    BlackBerry Enterprise Server software versions 3.6 and 4.0
    1. Depending on your version, open the BlackBerry Enterprise Server Management console or BlackBerry Manager.
    2. Right-click the BlackBerry Enterprise Server name, then click IT Policy.
    3. Select an IT policy, then click Edit User List.
    4. Click Add Users to This Policy.
    5. Select a BlackBerry device user, then click Add.
    6. Click Close, then click OK to close the Edit IT Policy Userlist window.
    7. Click OK again.
    BlackBerry Enterprise Server software version 4.1
    1. In BlackBerry Manager, select Servers, then click the Global tab.
    2. From the Tasks menu, select Edit Properties.
    3. Select IT Policy, then double click IT Policy to User Mapping.
    4. Select a BlackBerry device user, then click the radio button associated next to the appropriate IT policy.
    5. Click OK to close the IT policy to User Mapping window.
    6. Click Apply, then click OK.

    Viewing IT Policies

    To view IT policies on the BlackBerry Enterprise Server, complete these steps:
    BlackBerry Enterprise Server software versions 3.6 and 4.0
    1. Depending on your version, open the BlackBerry Enterprise Server Management console or BlackBerry Manager
    2. Right-click the BlackBerry Enterprise Server name, then click IT Policy.
    3. Select an IT policy, then click View to see the BlackBerry device and Desktop Policy Settings that have been applied.
    4. Click OK to close the View Policy window.
    5. Click OK again.
    BlackBerry Enterprise Server software version 4.1
    1. In BlackBerry Manager, click Servers, then click the Global tab.
    2. From the Tasks menu, select Edit Properties.
    3. Select IT Policy, then double-click IT Policies.
    4. To view the IT policy rules, click Properties.
    5. Click OK.
    To view an IT policy on a BlackBerry device, complete these steps:
    1. From the Home screen, select Options.
    2. Select Security Options > General Settings.
    3. The IT policy Name, Last Updated, and Time Stamp fields will be listed. Note: Depending on the BlackBerry device and BlackBerry Device Software version, the instructions for viewing the IT policy on the BlackBerry device may vary. For example, on the BlackBerry 7100 series, the BlackBerry device user must select Settings or Tools, then select Security.

    Sending IT Policies

    To send an IT policy to a BlackBerry device user, complete the following steps:
    Note: By default, when you assign an IT policy to BlackBerry device user, the IT policy is automatically sent to the BlackBerry device user.
    BlackBerry Enterprise Server software versions 3.6 and 4.0
    1. Depending on your version, open the BlackBerry Enterprise Server Management console or BlackBerry Manager
    2. Select the BlackBerry Enterprise Server name, then right-click a BlackBerry device user name.
    3. Click Properties.
    4. On the IT Admin tab, click Resend policy.
    5. Click Apply, then click OK.
    BlackBerry Enterprise Server software version 4.1
    1. In BlackBerry Manager, select the BlackBerry Enterprise Server name.
    2. Select a BlackBerry device user, then click the question mark ( ? ) symbol beside IT Admin.
    3. From the menu that appears, you can resend the IT policy or assign an IT policy to a BlackBerry device user.
    4. Click OK.

  2. #2
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    Re: How To: Create, Assign, View, and Send IT policies

    Excellent info. Thanks!

  3. #3
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    Re: How To: Create, Assign, View, and Send IT policies

    Really useful tips.

    I have an issue with my BES. I get an Exception thrown when I click the Edit Properties in order to edit the IT policies. (Exception at Main.cpp... like exception).

    Could anyone help on resolving this issue?

    Thanks

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