I am struggling trying to get a past user back online with BES. I removed ... Server Admins forum
How do I create the profile for new user?
I am struggling trying to get a past user back online with BES. I removed her account along with the Blackberry info.
How do I start over? When I go into properties on her user name, it does not show a Blackberry Tab. None of our users have the BB Tab. Maybe I'm not looking in the right place.
How do I start from scratch? She's remote, has no contact with her desktop until next Thursday!!!
Please, anyone have ideas? I have another post out there, similar, but thought of this different angle. Maybe this is the problem.
If you go into blackberry manager, click users, then add new. It brings up a global address list, type her name and add her to the BES. Click ok. Then find her username right-click on her username and find assign activation password. Click that, then type in a password. Call the user (not on her bb) and walk them through the activation process. Options > advanced options > enterprise activation. Have her type in her eamil and then the password, then hit activate.
Hope that helps!
~via BB (wap.pinstack.com)~
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