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I tried to connect to my work Enterprise and I'm getting tens of tens of ... Server Admins forum

  1. #1
    livingwater's Avatar
    livingwater no está en línea Stack level 2
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    HOT! Please help

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    I tried to connect to my work Enterprise and I'm getting tens of tens of emails from network&etp.blackberry.net. I don't think my employer will appreciate this. How do I stop this? I have uninstalled the desktop software but it continues.

  2. #2
    markgallant's Avatar
    markgallant no está en línea Stack level 3
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    Re: HOT! Please help

    You need to go to Options>Advanced Options>Service Book on teh blackberry and delete any service books that start with Desktop. Then you need to reinstall Desktop Manager on the computer and make sure it is installed on for BlackBerry Internet Service and not BlackBerry Enterprise Server or Desktop Redirector.

  3. #3
    jimmyfeet's Avatar
    jimmyfeet no está en línea Stack level 1
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    Re: HOT! Please help

    Sounds like you haven't yet been added to your company BES server. To confirm this, go into Options > Advanced Options > Service Book > open the Desktop (CMIME) service book > the UID will either show your company BES SRP ID (s1234567) or your email address. If it shows your email address then you will need to delete all the service books to stop the network@etp messages. Or you could just wipe the handheld (Options > Security Options > General Settings > enter the submenu > Wipe Handheld) in preparation for activation on the BES once the BESAdmin has added you on there.

  4. #4
    markgallant's Avatar
    markgallant no está en línea Stack level 3
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    Re: HOT! Please help

    You don't need to delete all service books just the Desktop Service books. Wiping the handheld isn't required either.

  5. #5
    livingwater's Avatar
    livingwater no está en línea Stack level 2
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    Re: HOT! Please help

    you guys are great, thanks man,

    Today, you have helped someone out. feel good.

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