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Hi all, Can you help?? All my BB users cant get on the Internet from ... Server Admins forum

  1. #1
    Gman1108's Avatar
    Gman1108 no está en línea Stack level 3
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    Help..!! Internet Down!

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    Hi all,

    Can you help??

    All my BB users cant get on the Internet from their BBs.

    They get the following error:

    Unable to connect to the selected Mobile Data Service, please try later.

    I've got BES v 4.0. I've stopped and restarted the MDS service, but to avail.

    Can anyone please advice?

    Thanks.

  2. #2
    Gman1108's Avatar
    Gman1108 no está en línea Stack level 3
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    Just for your info, guys...

    I stopped and restarted the MDS service on the server and it seems ok now.

  3. #3
    qc_metal's Avatar
    qc_metal no está en línea Developer
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    Thanks for posting your solution... not many people do that

    But...that was going to be my suggestion!

  4. #4
    jrockett's Avatar
    jrockett no está en línea BES Pro
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    As stated thanks for posting your resolution. Do you know what caused this issue in the first place? Anything funky in the logs? Thanks.
    Data Outages
    Reinstall OS
    Desktop/Device Page

    Yes, I'm a BES admin with an iPhone 3G.

    Follow me on Twitter!


  5. #5
    Gman1108's Avatar
    Gman1108 no está en línea Stack level 3
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    I'm on BES v4.0, so I don't think there's too much logging to be found, unless I get into the guts of the server and sift through loads of text files.

    Also, when I did a start/stop of the MDS service from within the Blackberry Manager software on the BES, it didn't do anything.

    Its only when I did the same from windows services that it all came to life.

    Hope this helps.

    ~via BB (wap.pinstack.com)~

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