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Gary's BES install guide for SBS 2003 or Domain Controller 1. Ensure port 3101 TCP ... Server Admins forum

  1. #1
    garycutri's Avatar
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    May 2006

    Gary's BES install guide for SBS 2003


    Gary's BES install guide for SBS 2003 or Domain Controller

    1. Ensure port 3101 TCP is open on the firewall (Outbound ONLY).

    2. Create a new user called BESadmin and ensure you create a mailbox. Ensure this user is ONLY a member of "Domain users"

    3. Make BESadmin a local Administrator of the server. This is done in AD via the "Built-in" Administrators group

    4. Go to Admin Tools on open "Domain Controller Security Policy" and expand the "Local Policies" and "User Right Assignment". You need to add BESadmin to "Log on Locally" and "log on as Service".

    5. Open Exchange System Manager and right mouse click on "DOMIANNAME (Exchange)" and select Delegate Control. Follow the steps and add BESadmin as an Exchange View Only Administrator.

    6. In Exchange manager expand the servers folder and right mouse click on your server and select properties. On the properties windows select BESadmin and add the permissions "Administer Mailbox Store, Receive As, Send As"

    7. Open Active Directory and from the View menu select "Advanced Features". Then go to each user that will be added to the BES and open their properties, go to the security tab and add the user BESadmin and add the security permission "Send As". (This will overcome some MS patches that prevent BES sending emails)

    8. Log on as BESadmin and install the BES software, normally you just install "BlackBerry Enterprise Server" as most sites don't use the MDS services (MDS is a much heavier install). Follow the prompts of the install and the server will be required to restart half way through the install. Restart the server and log back on as BESadmin and the install will continue. (Make sure the Connect Test works and the SRP ID etc is validated during the install)

    9. After the install is finished open BlackBerry Manager, an error will appear about MAPI client which you can just hit OK. The MAPI setting windows will appear so just add the server name back in and select "Check Name", if it resolves just hit OK and the manager will start.

    10. Within Blackberry Manager click on Blackberry Domain in the left column and then the users SERVERS tab in the centre section, select your server within this tab and view the properties below. Ensure that "SRP Status:" is Connected (This can take a few minutes the first time so refresh the screen a few times). Once your status is connected you can start adding users.

    11. Within Blackberry Manager click on you server name in the left column and then the users TAB in the centre section, just add a user and the click on that user. You will see all the users’ properties and a drop down menu called "Service Access” and select “Set Activation Password” and set a password of “a” for example.

    12. Turn on you BlackBerry device and ensure Wireless is enabled. Go into “Options/Settings” and “Time & Date” and set the correct zone and time etc. Then from the home screen go to enterprise activation and enter the users email address and enter the password that was set in step 10. Press the track wheel and select Activate. Within a minute you should get data returned which indicates the process is functioning correct.


    a. Also ensure you review the IT Policy in BlackBerry Manager. This can be found in BlackBerry Domain > Global TAB > Edit properties. It is recommended that in the IT Policy you go into “Device Only Items” and set “Enable WAP config” to FALSE, this will force user to use the free browser (It uses the internet connection of your BES server). It is also highly recommended that you configure a password policy prior to rolling out any handhelds.

    b. If you are unable to activate devices wirelessly you can test your connectivity to Blackberry buy running the following app from the command prompt:

    C:\Program Files\Research In Motion BlackBerry Enterprise Server\Utility\BBSrpTest.exe

    This will send a signal to BB and wait for a response, it this fails check your firewall settings (open and/or direct port 3101 TCP to you BES server)

    c. If you have Domain Admins using BlackBerry devices you may have to run the following script if you are unable to send email for those users devices:

    dsacls "cn=adminsdholder,cn=system,dc=domainname,dc=c om " /G "DOMAINNAME\BESadmin:CA;Send As"
    Last edited by garycutri; 12-13-2006 at 08:44 AM.
    Blackberry Support Forums - Asia Pacific

  2. #2
    garycutri's Avatar
    garycutri no está en línea Stack level 3
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    May 2006
    Official Statement from RIM

    "Note: You can install BlackBerry Enterprise Server Express on the computer hosting the Exchange Server or the Microsoft Small Business Server if you have 15 BlackBerry device users or fewer. This also applies to BlackBerry Enterprise Server for Microsoft Exchange and BlackBerry Enterprise Server Small Business Edition"
    Blackberry Support Forums - Asia Pacific

  3. #3
    jerybak's Avatar
    jerybak no está en línea Stack level 1
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    I am a single user in our small company and we host SBS 2003 exchange locally in our office, our IT guy has been trying to get the free version of the BES installed on our server for more than two weeks now. Can the free single user version of BES work with SBS 2003, on the same box?

    My IT guy said,"At the database setup the BES won't connect to the SQL." Please help me I am dieN.

  4. #4
    msingewald's Avatar
    msingewald no está en línea Stack level 1
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    Nov 2007
    I cannot help with your problem other than to say that I am using exactly what you are trying to use and it does work.

  5. #5
    gkarasik's Avatar
    gkarasik no está en línea Stack level 2
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    Mar 2008

    update SBS install guide to include BESX 5.0.1

    Hi Gary,

    Although RIM claim SBS 2003 compatibility for BESX 5.0.1, I can't find an install guide (not that I'd put much faith in any such guide from RIM). Have you played with 5.0.1 yet on an SBS 2003 box. I'm seeing lots of queries about install failures.


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