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Hi all, Can someone help with this one...? I've got loads of Blackberry 8700s out ... Server Admins forum

  1. #1
    Gman1108's Avatar
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    Filed Emails & Upgrading Devices

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    Hi all,

    Can someone help with this one...?

    I've got loads of Blackberry 8700s out there. I'll soon be upgrading a lot of them to Curve 8310. I know all the files will be still there, Internet favs, even memo pad entries....no probs so far, but...

    I've noticed, the filed emails do not appear in the folders. No matter what I've tried, I can't get them to re-appear.

    I've got a BES 4.0 with Lotus Notes.

    What am I missing guys?

    thanks...

  2. #2
    saukrateaz's Avatar
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    Have you set that folder to reconcile with the devices?
    ~via BB (wap.pinstack.com)~

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    Yep, and still no good.

    I've actually called VodafoneUK to see what light they can shed.

    They came back to me saying that its something that cant be done! You cant get filed emails to appear in the folders of the new Blackberry...Hhmmm!!

    Surely this cant be, surely...

  4. #4
    saukrateaz's Avatar
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    I don't see the logic in why they would say it can't be done. If its filed, then it resides in a folder. If it resides in a folder within your inbox it can be reonciled. Make sure its a folder that is within your inbox.
    ~via BB (wap.pinstack.com)~

  5. #5
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    Now you see why I'm fed up with it also.....and all I get from the 'experts' is, "it can't be done...!". I cant go with that.

    All the folder redirection settings are set to reconcile all folders, wireless synch is on, I've even tried to re-forward and file again, still no good. Even by moving the file out of the folder from the PC, give it an hour or so, then file that same email back in the folder....STILL no good...Aargh!!

    If I find anything helpfull, I'll post it here, thanks for your advise.

  6. #6
    saukrateaz's Avatar
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    have you cleared the exchange information store? just for shyts and giggles? maybe its hanging up on something chached?
    "When you do the common things in life in an uncommon way, you will command the attention of the world."
    -George Washington Carver

  7. #7
    Gman1108's Avatar
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    exchange information store? I haven'theard of that.

    And where would i find it, on the BES or email side?

    Don't forget, I've i'm using Lotus cNotes for email.

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