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{user@domain.com } Synchronize() failed: ERR_FAIL, Tag=49636 i am receiving the above message in my application ... Server Admins forum

  1. #1
    uchytilian's Avatar
    uchytilian no está en línea Stack level 1
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    Event ID 20216

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    {user@domain.com} Synchronize() failed: ERR_FAIL, Tag=49636
    i am receiving the above message in my application log when i try to make an appointment from my BB device. It will synch if i make the appointment from my outlook client. i have verified all permissions and am at a loos right now.
    thanks

  2. #2
    gieseja's Avatar
    gieseja no está en línea Stack level 1
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    Re: Event ID 20216

    I have the same problem.

  3. #3
    gieseja's Avatar
    gieseja no está en línea Stack level 1
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    Re: Event ID 20216

    1st issue was patching the bb server to the same level as our exchange server so that cdo.dll were the same version on both boxes.

    But that didn't fix the issue.

    Turned out to be a permission issue in Exchange System Manager. BBService account needed rights for:
    administer information store
    receive as
    send as

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