Results 1 to 4 of 4

We are running BES 4.1.2.25 and having problems with a couple users activating their Handhelds ... Server Admins forum

  1. #1
    japrx7's Avatar
    japrx7 no está en línea Stack level 1
    Join Date
    Jan 2007
    Posts
    9

    Enterprise Activation fails right after Calendar complete

    Advertisement



    We are running BES 4.1.2.25 and having problems with a couple users activating their Handhelds through Enterprise Activation wirelessly.

    The ES Policy Override is set to True, the user is set with a new password and the policy send/receives fine. The user can then get email, but these are the steps when it fails:

    Activating...
    Encryption verified
    Wiating for services
    Services received
    Your email address,
    now enabled
    Synchronizing service Desktop
    -

    Calendar Complete
    that's it.

  2. #2
    yo_fishy's Avatar
    yo_fishy no está en línea Stack level 2
    Join Date
    Aug 2006
    PIN/ID
    23DFE2F1
    Posts
    44

    Re: Enterprise Activation fails right after Calendar complete

    Does it get as far as giving you the message "Activation Complete". I run into this with a few users as well where I work but I never really looked into it to much because the Blackberry's seem to work with no issue.

    I always just figured the users had an incomplete activation from an earlier attempt and this is all it needed to finish.

  3. #3
    ljbyar's Avatar
    ljbyar no está en línea Device Pro
    Join Date
    Jun 2006
    PIN/ID
    Ask Me
    Posts
    7,818

    Re: Enterprise Activation fails right after Calendar complete

    Japrx, what functionality do they have on their BB's after this happens? mail, calendar, contacts?

  4. #4
    japrx7's Avatar
    japrx7 no está en línea Stack level 1
    Join Date
    Jan 2007
    Posts
    9

    Re: Enterprise Activation fails right after Calendar complete

    Basically even with Wired synch..

    The enterprise activation comes up and it says Synchronizing service Desktop... and then calendar says complete, that's it.

    The user can still send/get e-mail but that seems to be it

Tags for this Thread

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •