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Affects BlackBerry® Enterprise Server software version 4.1 IBM® Lotus® Domino® Microsoft® Exchange Novell® GroupWise® Procedure ... Server Admins forum

  1. #1
    hayden's Avatar
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    How to: Enable PIN & SMS logging with BlackBerry Enterprise Server software ver 4.1

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    Affects
    • BlackBerry® Enterprise Server software version 4.1
    • IBM® Lotus® Domino®
    • Microsoft® Exchange
    • Novell® GroupWise®
    Procedure

    BlackBerry Enterprise Server software version 4.1 can log personal identification number (PIN) messages and Short Message Service (SMS) messages that have been sent and received on a BlackBerry device. These logs are then kept in a central repository. By default, only phone call logging is turned on.
    To modify the settings for either of these features, complete the following steps:
    1. In BlackBerry Manager, in the left pane, select the BlackBerry Enterprise Server you want to modify.
    2. Select the Server Configuration tab, and click Edit Properties.
    3. Click Sync Server.
    4. Double-click Audit Root Directory.
    5. If you want to save the log files, type the path to the location where you would like to save the files and click OK.
    6. In the left pane, click BlackBerry Domain.
    7. Select the Global tab, and click Edit Properties.
    8. Click IT Policy.
    9. In the IT Policy Administration section, double-click IT Policies.
    10. Select one of the policies in the list.
    11. Click Properties > PIM Sync Policy Group.
    12. To monitor SMS or PIN messages, complete the steps in the following table.

      Action
      Monitor the SMS messages BlackBerry device users send and receive from BlackBerry devices.

      Procedure
      1. Click Disable SMS Messages Wireless Sync.
      2. In the drop-down list, select False.
      Action
      Monitor the PIN messages BlackBerry device users send and receive from BlackBerry devices.

      Procedure
      1. Click Disable PIN Messages Wireless Sync.
      2. In the drop-down list, select False.
    13. Click OK to close the open windows.
    14. Restart the BlackBerry Synchronization Service. The BlackBerry Enterprise Server creates the log files using the following formats:
      • PIN messages: PINLog_<YYYYMMDD>.csv
      • SMS messages: SMSLog_<YYYYMMDD>.csv
      • Phone calls: PhoneCallLog_<YYYYMMDD>.csv
    Important: Restarting the BlackBerry Enterprise Server will delay email message delivery to BlackBerry devices.

  2. #2
    Toddboy71's Avatar
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    Re: How to: Enable PIN & SMS logging with BlackBerry Enterprise Server software ver 4.1

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    Thanks Hayden, now big brother will watch even more
    What about bbm? Is that logged along with PIN msg?

  3. #3
    JTC's Avatar
    JTC
    JTC no está en línea Stack level 1
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    This was really useful, and I can confirm thjis works perfectly On Blackberry Enterprise Server Express edition too.

    Thanks for the tip.

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