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Hi, Over the past week my blackberry pearl users (BES) have noticed that many of ... Server Admins forum

  1. #1
    mojo1979's Avatar
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    Duplicate entries in Address book

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    Hi,

    Over the past week my blackberry pearl users (BES) have noticed that many of their contacts within Outlook are being duplicated. Is there any reason why this should start happening?

    Thanks!

    Steven

  2. #2
    jdchamp31's Avatar
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    Re: Duplicate entries in Address book

    What version BES are you running?

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    Re: Duplicate entries in Address book

    It could be when and if you synced your Outlook address book to your BB's phonebook. I'm on BIS, when I DL Y! go, I synced my Y! address book to my BB and it erased majority of my BB's contact numbers and replaced it with just emails and duplicate contact names.

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    jestar15's Avatar
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    Re: Duplicate entries in Address book

    I would make sure that in the Addy Book on the Pearls, that 'Allow Duplicate Names' is set to No

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    Re: Duplicate entries in Address book

    Quote Originally Posted by jgirly2
    It could be when and if you synced your Outlook address book to your BB's phonebook. I'm on BIS, when I DL Y! go, I synced my Y! address book to my BB and it erased majority of my BB's contact numbers and replaced it with just emails and duplicate contact names.
    I had that same issue myself with Yahoo Go! Thankfully I was at my comp and had a full backup that I did that morning to restore my contact list. Since I actually don't use my Yahoo Address book the way it should be I won't be syncing it up anymore. I wish Go! had the capability to do a one way sync so I could upload all my addresses first and then selectively decide which ones stay synced up.

    Zo

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    Thumbs up Re: Duplicate entries in Address book

    Quote Originally Posted by jestar15
    I would make sure that in the Addy Book on the Pearls, that 'Allow Duplicate Names' is set to No
    Hey thanx I was having a similar problem but was afraid to ask, that fixed it for me!

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    Re: Duplicate entries in Address book

    Remy, don't be afraid to ask. What's what this place is here for. :-)

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    MKA
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    Re: Duplicate entries in Address book

    I've tried to synch my Calendar with Outlook and after the synch process reads the handheld data it stops at the end with an error message 'Duplicate Entries found on handheld'. I then have to press OK and the whole synch process ends. It gives me no option to resolve the duplicates, or to carry on with any synch. Any suggestions please?

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