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We have a BES 4.1.4.25 server. The way it is set up now, the user ... Server Admins forum

  1. #1
    knieriemrt's Avatar
    knieriemrt no está en línea Stack level 1
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    Question Domino sync problem

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    We have a BES 4.1.4.25 server. The way it is set up now, the user synchronizes their contacts between their names.nsf and their mail file and then wireless sync from the BES pulls the contacts to the handheld. The user also has a local copy of the Domino Directory on their laptop which is setup as a local address book in their user preferences.

    The problem occurs when a user does a look-up from the handheld and adds someone to their handheld device address book. It then syncs to the mail file and the next time they synce their names.nsf with the mail file the contact they looked up from the domino directory is now in their personal names.nsf.

    Then when they send an email from the client on their PC it asks them which name to pick because and the two choices are both the same only each is in a different local address book.

    How can I set this up differently to avoid this?

    Thanks

  2. #2
    x14's Avatar
    x14
    x14 no está en línea Stack level 2
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    You can't avoid it.

    This scenario is one reason we don't sync the address book.

  3. #3
    Nico57's Avatar
    Nico57 no está en línea Stack level 2
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    You don't sync the address book?
    So in case of device loss, there's no with no way to recover it, right ?
    (Well, except if the user made backups on his own...)

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