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Help! We have an issue where our BES is reporting that we have around 10k ... Server Admins forum

  1. #1
    Almat62's Avatar
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    Discrepancy between number of pending messages and actual pending messages.

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    Help!

    We have an issue where our BES is reporting that we have around 10k pending messages, however if we look at each individual user account there are nowhere near that amount. In total there are probably less than 200.

    We're still running on BES 2.2 with the last service pack that was released for that version (and I'm fairly sure that the latest SP was meant to rectify the problem). However before applying it we had 5k pending messages, and afterwards 10k!!

    We're going to upgrade to BES 4.1 soon, but it would be nice to clear out all the existing rubbish.

  2. #2
    melissaox's Avatar
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    Re: Discrepancy between number of pending messages and actual pending messages.

    Any BES experts out there that can help with this?
    Success is not final, Failure is not fatal, it is the courage to continue that matters.
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  3. #3
    digitalmek's Avatar
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    Re: Discrepancy between number of pending messages and actual pending messages.

    I had this problem after upgrading to Enterprise Edition 4.0 (exchange).
    My vendor provided a hot fix 3 for my revision of 4.0.5.5

    I am not sure about version 2.2 but I bet it is the same problem - call your vendor and get them to give you the hotfix for your sp for your version...

    The one I got for my 4.0 was not available to the public.

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