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  1. #1
    cclark's Avatar
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    Question Device Info Population on BES

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    Normally, when you activate a device, information about the device such as phone number, carrier, etc. populates on the BES. I activated a device today and it is working fine, but no information populated on the BES. The BES version is 4.1.3.18. Anyone have any ideas? Thanks!

  2. #2
    MWPatterson's Avatar
    MWPatterson no está en línea BES Pro
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    Re: Device Info Population on BES

    I have had that happen. I have re-activated it before to solve it. I have also just waited and it populated after about 2 hrs or so.

  3. #3
    DCookSta's Avatar
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    Re: Device Info Population on BES

    I guess it could take a while. I've had a BB activate with just a username, pin, and carrier. No phone number but it still worked.

    ~via BB (wap.pinstack.com)~

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    cclark's Avatar
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    Re: Device Info Population on BES

    I activated the device on August 9. It's working fine, but still no info has populated on the BES....

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