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Does anyone know a way that if a message is deleted from a Blackberry that ... Server Admins forum

  1. #1
    coachthomas's Avatar
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    Deleting from Blackberry URGENT!!

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    Does anyone know a way that if a message is deleted from a Blackberry that the message can be completely removed from Outlook? The issue we have is that users are traveling for extended periods of time and their deleted items folder on Exchange/Outlook fills up and they reach their mailbox limits.

  2. #2
    jerrycrabb's Avatar
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    Re: Deleting from Blackberry URGENT!!

    I don't know of a way to do this, hopefully someone will come along who can help.
    Build a man a fire and he shall be warm for the night. Catch a man on fire and he shall be warm for the rest of his life!

  3. #3
    Krad's Avatar
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    Re: Deleting from Blackberry URGENT!!

    sure... if they go into their message settings on the phone, there is an option to delete on handheld and desktop. Set that as default and it will move to deleted items. Then have them go into the options and hit empty deleted items on the phone... this will flush out the outlook deleted items.

  4. #4
    takeshi's Avatar
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    Re: Deleting from Blackberry URGENT!!

    Assuming you're on BES. IIRC you'd also have to purge.

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    ChrisBlack's Avatar
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    Re: Deleting from Blackberry URGENT!!

    If you're on BIS, the only form is the outlook/exchange way.

    Automatically empty the Deleted Items folder in Outlook 2003

    On the Tools menu, click Options, and then click the Other tab.
    Select the Empty the Deleted Items folder upon exiting check box.
    AND turn off notification before automatically emptying the Deleted Items folder.

    How?

    Click the Tools menu, click Options, and then click the Other tab.

    Click Advanced Options.

    Clear the Warn before permanently deleting items check box.

  6. #6
    smokem20's Avatar
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    Re: Deleting from Blackberry URGENT!!

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    gernette's Avatar
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    Re: Deleting from Blackberry URGENT!!

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  8. #8
    bwps07's Avatar
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    Re: Deleting from Blackberry URGENT!!

    I believe that the following will work...

    Go to Message->Options->Email Reconciliation->(Menu)Purge Deleted Items

    This works for me on teh BES...

    Bob

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