Results 1 to 3 of 3

We are running BES 4.1 with Exchange 2003 SP2. We have 1 user with a ... Server Admins forum

  1. #1
    tpmac's Avatar
    tpmac no está en línea Stack level 1
    Join Date
    Nov 2008
    Posts
    2

    Deleted Items Bounce Back

    Advertisement



    We are running BES 4.1 with Exchange 2003 SP2. We have 1 user with a world edition phone that when he deletes items from his outlook they bounce back to his inbox when the phone synchronizes. It seems if the message is still in his inbox on the phone it dumps it back into his inbox in Outlook. We have tried wiping the handheld, clearing databases on the phone using the blackberry desktop manager, deleting his user on the BES server and re-creating and still these messages pop back into his inbox. Phone is set to delete on handheld.

    This is driving him crazy and naturally it is the CEO's phone that has the problem.

    Any ideas?

  2. #2
    MontyK's Avatar
    MontyK no está en línea Stack level 1
    Join Date
    Dec 2006
    Posts
    17
    Have you got the Mailbox to win under email reconciliation??

    Mail > Options > Email reconciliation > On Conflicts > Mailbox wins

  3. #3
    tpmac's Avatar
    tpmac no está en línea Stack level 1
    Join Date
    Nov 2008
    Posts
    2
    Yes it is set for Mailbox Wins

Tags for this Thread

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •