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Hi, I have a customer on an 8707 who is receiving mail on the device ... Server Admins forum

  1. #1
    vanessa.libardi's Avatar
    vanessa.libardi no está en línea Stack level 1
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    Oct 2007
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    Customer is receiving emails but cannot read text

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    Hi,

    I have a customer on an 8707 who is receiving mail on the device and can read the subject line but cannot read the body of the email. On attachments, he gets "application: text/unknown"

    Anyone got any ideas on this one?

    Thanks

  2. #2
    jrockett's Avatar
    jrockett no está en línea BES Pro
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    May 2007
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    What format was the email sent? Have you tried sending an email to the customer in plain text?
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