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Hello I m asking here for an advice. We have BES and 7 devices. All ... Server Admins forum

  1. #1
    rugby's Avatar
    rugby no está en línea Stack level 2
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    Aug 2007
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    coverage intensity / BB freezing

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    Hello

    I m asking here for an advice. We have BES and 7 devices. All of them have the same problem. We have an office in building with bad coverage. Sometimes E symbol on BB device change to e symbol, which means that it lost data signal. When an e appears on display, all our 7 devices ( BB 8320, BB8800 and 8100) start to slow down their speed and after 30 minutes with e they completely freeze down. When I try to turn them off and on, just white screen appears to me. To start them up, it is neccesary to go out of office and take out/in battery. In every other place where coverage is OK - E appears - this does not happen. Anyone having same problem?

    Thanks for every answer.
    R.

  2. #2
    betavirus's Avatar
    betavirus no está en línea Stack level 2
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    Jun 2007
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    Re: coverage intensity / BB freezing

    I would start with a signal booster for your building. There are a number of them available, but you must get the correct frequency.

    Start by looking at WilsonElectronics dotcom

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