Are you using a BIS or BES connection with outlook? Two way reconciliation with a Outlook on a desktop requires a BES connection.
If I delete an email in Outlook, I still have to delete it on my phone. If I delete on the phone, it will delete it in Contacts. How/where to I fix this? I have set in Options in "Email Reconcillation" to Mailbox and Handheld.
Is there something more to do to get emails deleted in Outlook to also delete on the phone?
my reconciliation is currently not working properly as well. It just started acting up. I have all the settings correct. If I find the issue I will post.
"When you do the common things in life in an uncommon way, you will command the attention of the world."
-George Washington Carver
I'm not that knowledgeable on BES but hopefully someone who is will see it now.
PS the only thing I can think of is that you are possibly doing a permanent delete (Shift Delete) or are emptying the trash/deleted folder before the BES has a chance to reconcile.
Last edited by Rcbjr; 03-16-2008 at 10:52 PM. Reason: Added possible solution
The problem is from Outlook, I delete an email and I still have to delete it on the BB.
When I delete on the BB, the email is deleted on my Outlook
On the BES, are the mail settings set to 2 way sync?
~via BB (wap.pinstack.com)~
One thing to try - backup everything, then restore everything, then try again...
On your BB.....go to email messages, options, email reconciliation and make sure that "Delete On' has "Handheld and Mailbox" as the selected option.