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Hi all, Just upgraded to BES5, all went well. During the demo, PIN and SMS ... Server Admins forum

  1. #1
    Gman1108's Avatar
    Gman1108 no está en línea Stack level 3
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    Can't stop PIN & SMS Logging!

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    Hi all,

    Just upgraded to BES5, all went well. During the demo, PIN and SMS logging was switched on using a new policy, applied to a couple of users and sure enough this worked just fine.

    The policy was removed and the standard 'default' policy is now back in place for the couple of test users.

    Thing is now, these test users are still being logged and I don't know how to stop this!!! They show as having the default policy applied and not the test policy....we deleted this policy.

    Can anyone help please.

    Thanks

  2. #2
    MWPatterson's Avatar
    MWPatterson no está en línea BES Pro
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    Thise settings are not just in the policy, they are in the setup as well. I will dig into our 5.0 systems and let you know where they are.

  3. #3
    Gman1108's Avatar
    Gman1108 no está en línea Stack level 3
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    Thanks MW, long time no speak, hope things are going your way.

    I've been digging around everywhere on this one.

    I've even restarted the policy service, but still no good.

    Look forward to your advice on this one.

  4. #4
    Gman1108's Avatar
    Gman1108 no está en línea Stack level 3
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    And here's another update....

    I checked and double checked that the test policy was deleted, also checked and made sure i pushed the default policy to the user.

    Finally, I resdtared the policy service, and that seemed to do the trick.

    It's as if it took some time to stop all logging as it took it's time to completly stop all PIN & SMS logging.

    thanks,

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